Program Specialist-Navigation Services

Roots Community Health Center • San Jose, CA

12d

About The Position

Position Summary: The Program Specialist is responsible for fully supporting the Program Manager by assisting with internal data collection and submission. This position will work in collaboration and continuous partnership with Program Coordinators and the billing department.

Requirements

• Ability to be on-site when asked
• Valid California Driver License with safe driving record.
• Culturally competent and able to work with people from diverse backgrounds.
• Strong attention to detail.
• Excellent verbal, written, and interpersonal skills.
• Strong problem-solving skills.
• Ability to multi-task and juggle multiple priorities.
• Ability to use appropriate organizational skills in setting priorities for work, and a commitment to meeting deadlines.
• Ability to communicate well at all levels of the organization including working with organization leadership and representatives of partner organizations.
• High level of ethics and personal integrity; must be able to work with confidential information.
• Willingness to work a flexible schedule.
• Consistent attendance track record and prompt arrival to work and meetings.
• Ability to travel and navigate throughout Roots' service areas and neighborhoods.
• Frequent walking, standing, stair climbing, bending, stooping, lifting (25 lbs. max)

Responsibilities

• Approve all AAH ECM and CS billable notes assigned
• Submit all ECM referrals for both counties
• Schedule Justice-Informed warm hand offs and liaison for JI navigation
• Support Program Coordinator to ensure deliverables fall within applicable scope of work and budget.
• Maintain effective and timely reports and communication with supervisorial staff
• Maintain workflow that supports the work process and flow within the organization.
• Attend department and organizational meetings as required.
• Any additional task needed as assigned by the Program Manager

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 101-250 employees