PROGRAM SPECIALIST IV-DOE - 48001790

State of Florida

3d•$34,760 - $38,236•Onsite

About The Position

This is specialized work supporting an Educational Policy Analyst – DOE - SES and the State programs staff of the Office of Student Financial Assistance in the Administration of the state funded financial aid programs. The employee must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions. The employee must interact courteously with others. The employee’s performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit. Attendance is an essential function of this position.

Requirements

One to three years of professional experience in business operations, financial accounting, program management.
Ability to communicate effectively including verbal and written communication.
Experience in creating and conducting training courses.
Experience with public speaking.
Ability to provide work samples of writing skills for grammar, editing and communication review upon request.
Ability to understand and apply applicable rules, regulations, policies and procedures; analyze data; supervise other staff; plan, organize and coordinate work assignments; communicate effectively; establish and maintain effective working relationships with others; deal effectively with a variety of people.
Knowledge of student financial aid programs; techniques for planning, implementing or evaluating educational programs or conducting research; word processing, data base, presentation and spreadsheet software.
Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance sometimes under stressful conditions.
Ability to interact courteously with others.
Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
Ability to supervise, motivate, and train staff.

Nice To Haves

Applicants who meet both the professional and educational experience.
Applicants who complete application information and hire requirements listed in the advertisement to completion.

Responsibilities

Analyze and recommend to supervisor changes needed in program rules or statutory authority and draft proposed language or review proposals made by others.
Assist supervisor with the development and amendment of program policy and procedural manuals.
Provide technical assistance to unit staff in developing and maintaining all data from all programs for use in departmental reports. Coordinate statistical information as needed for analysis purposes.
Supervise and train program specialists concerning procedures, policies and technical matters in regard to the administration of student financial aid programs.
Establish and maintain a computerized database to manage data on applicants for financial assistance programs funded by state and federal sources including scholarships, grants, tuition reimbursement, and loan forgiveness programs.
Evaluate applicant data and information to determine eligibility, make awards, and ensure timely and accurate disbursement of funds to all eligible award recipients. Processes may also include the evaluation of academic transcripts. Direct and coordinate processing of documents pertaining to specific state administered financial aid programs including award letters, rejection letters, refunds, and verification forms to ensure the meeting of program requirements.
Develop and maintain statistical and demographic reports on program applicants and recipients to provide a current snapshot of the program at any given period.
Evaluate and recommend system improvements, such as revised forms, procedures, and type of information collected, for greater program efficiency.
Provide technical assistance and communicate verbally and in writing on program requirements to applicants, parents, institutions, and other interested parties on complex financial aid issues including policy interpretation, appeal consideration, and judgments on eligible programs of study, interpretation of statutes, rules, regulations, and explanation of office procedures. This requires a full knowledge of state and federal program statutes, rules and policies.
Assist with the development of informational and technical documents and program applications. Assist with the development and response to surveys, collection, and analysis of student financial assistance data, and with the forecasting of participation and budgetary requirements.
Evaluate program policies and operating procedures, and draft recommendations for improvements. Prepare, review, and evaluate program data and reports.
Assist in the development of rules and legislation for student financial assistance programs. Analyze and recommend to supervisor changes that may be needed in program rules or statutory authority and draft proposed language or review proposals made by others.
Monitor disbursements to ensure that awards do not exceed budget authority and assist supervisor in preparation of budget requests. Provide technical assistance to institutions on the delivery of funds, award revisions, applicant eligibility, and interpretation of statutes, rules and regulations.
Develop and maintain new summer terms for four FSAG scholarship programs.
Develop and maintain new Senate EASE Performance Report.
Develop and maintain Senate ABLE Performance Report.
Develop and maintain all Senate reporting requests for the unit.
Assist supervisor in management of all programs in the unit and act as a resource person for the unit in the supervisor’s absence.
Perform other duties as required.

Benefits

State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment
Maternity and Parental Leave Benefits