PROGRAM SPECIALIST II-DOE - 48003565

State of Florida

6d•Onsite

About The Position

The Office of K-12 School Choice Program Specialist II handles compliance related to virtual instruction and home education in Florida. They support districts, ensure statutory requirements are met, and assist families and stakeholders across both educational options. The Florida Department of Education (FDOE) has an open position for a Program Specialist II that is responsible for executing the following functions: Administrator of Florida’s Online Course Catalog. This entails working with DOE IT on revisions and subsequent versions of the catalog from a program perspective; developing, maintaining and updating user guides, tutorials and other types of technical assistance for administrative and public sides of online catalog; establishing and updating district accounts; providing technical assistance to districts; responding to questions from public users and conducting outreach, marketing and other activities to inform parents about the catalog. Customer Service. The employee is the first point of contact in the office for internal and external customers and maintains/revises office contact databases. This employee also functions as the corrflow liaison for the office. General Office Manager. In this capacity, the employee manages the work flow and work flow processes in the office to ensure timely and accurate work products, and is responsible for providing general support to the Program Specialist IV and the office Director.

Requirements

Two years of professional experience in an office setting.
Proficiency in Microsoft Office Suite.
Ability to communicate effectively including verbal and written communication.

Nice To Haves

Preferences will be given to applicants who have excellent communication skills and experience working with virtual and home education programs.

Responsibilities

Administrator of Florida’s Online Course Catalog
Customer Service
General Office Manager
Perform related work as required.

Benefits

State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions (www.myfrs.com)
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment
Maternity and Parental Leave Benefits