Program & Resource Specialist
About The Position
At TrueCare, we believe that everyone deserves access to excellent healthcare. For over 50 years we have been helping patients and families have timely, affordable, and expert healthcare. Joining us is just a click away. Health inside. Welcome in. Are you passionate about providing compassionate, high-quality care to underserved communities? Join our mission-driven team as a Program and Resource Specialist and help make a meaningful impact in the lives of patients who need it most. Your Role & Impact As a Program and Resource Specialist you will screen patients for eligibility for all available programs and episodic coverage and enroll patients into the appropriate program. The Program and Resource Specialist ensure patients have the most appropriate financial resources to continue seeking care at TrueCare on a continued basis. The Program and Resource Specialist will screen for programs such as Medi-Cal, Covered CA, PFPACT, CHDP, and any other episodic programs available at TrueCare. Additionally, Program and Resource Specialist will explain the program and specifics to each patient as necessary.
Requirements
- High school graduate or equivalent.
- Knowledge of medical terminology, and data entry training preferred.
- Employee will be required to travel between all TrueCare’s sites and locations therefore a CA Driver’s License, clean driving record, and reliable transportation are required.
- Certified Enrollment Counselor or eligible for certification within three months of hire.
- Ability to establish and maintain effective working relationships with people of all ages and social and ethnic backgrounds, including patients, medical staff, co-workers, and the public.
- Effective verbal and written communication, interpersonal, organizational, problem-solving, time management, and multi-tasking skills.
- Bilingual (English/Spanish)
Nice To Haves
- Knowledge of medical terminology, and data entry training preferred.
Responsibilities
- Screen patients for eligibility for all available programs and episodic coverage
- Enroll patients into the appropriate program
- Ensure patients have the most appropriate financial resources to continue seeking care at TrueCare on a continued basis
- Screen for programs such as Medi-Cal, Covered CA, PFPACT, CHDP, and any other episodic programs available at TrueCare
- Explain the program and specifics to each patient as necessary
Benefits
- Competitive pay
- Generous paid time off
- Low-cost health, dental, vision & life insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
