Resource Specialist

RISE INC FAMILY•Mesa, AZ

2d•$19

About The Position

RISE is an innovative human services network originally established in 1987 for the purpose of moving individuals living in institutions into family settings. Since that time, services have grown to support children, adults, and families with a variety of needs across multiple states that include residential settings, day programs, employment assistance, managed care, and home and community based services. Since inception, our purpose and mission has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession. RISE believes that most individuals, no matter how unique their needs, are more successful when they are living in a family setting. Unfortunately, some children and adults are unable to live with their own family, permanently or even temporarily, and are in need of a place they can call home. RISE FAMILY SERVICES specializes in finding and supporting loving and caring families for children and adults in need of foster and/or adoptive homes. RISE provides support through many different programs. Through the Family Services Program we recruit, train, prepare, support and mentor individuals and families to provide stable homes for children in the custody of Arizona's Department of Child Safety (DCS) We are hiring a Resource Specialist in our Family Services Division to assist the Executive Director, Program Administrator, Directors and Staff Members in the daily operations and vital functions including oversight of the front office, donation program for the division, training and mentoring of employees including personnel and payroll issues for the division of Family Services through the implementation of RISE Mission, Vision and Values

Requirements

Experience in greeting the public by telephone and in person in a professional manner
Experience with clerical work
Experience using computer software including Microsoft Windows and Office Suite products i.e. Word, Excel, PowerPoint and Google Workspace products
Demonstrative advanced proficiency using MS Word & MS Excel applications
Excellent interpersonal skills
Excellent written and verbal communication skills
Ability to write all necessary materials and communications relevant to the position and interpret policies, procedures, and other required information
Excellent organizational and time management skills, demonstrates strong attention to detail, exhibits patience and perseverance in completing tasks, demonstrates ability to handle multiple tasks and excellent follow-through skills
Must be able to successfully complete a background check, drug screen and obtain a Level One Fingerprint Clearance Card

Responsibilities

Support the Executive Director, Director(s), and Staff Member(s) in the Family Services Division by accomplishing various clerical tasks as requested
Scanning and archiving files including family files, billing documents and other documentation requested
Maintain and record all Arizona Family Services Employee compliance through the Human Resources database
Conduct pre-screen interviews and assist with onboarding of new employees, including assigning and completing all Arizona Family Services new hire checklists with new employees in the Human Resources database
Create and maintain a RISE family email list and send out information weekly regarding trainings, events, as well as their login and password to access the state online system (Quick Connect) as requested
Compile RSVP lists for various events held by the Family Services division
Code and submit invoices to accounts payable in a timely manner
Assist with any copying and mailings as needed, including but not limited to the Parent Appreciation Dinner, training materials, etc.
Conduct quality assurance reviews as needed including conducting personnel file audits in order to maintain those systems, and other relevant quality assurance functions as assigned
Represent RISE in a professional and knowledgeable manner when interacting with internal and external stakeholders
Support the Family Services Front Desk Receptionist in the Mesa office, and part-time employees who assist with shredding for the Family Services division.
Order office supplies and other items (family gifts, gift cards, event tickets), as needed
Assist with receiving and organizing in-kind donations, including tracking donor information and acknowledgement of donors
Assist with obtaining in-kind and monetary donations from community organizations and businesses, including outreach and donor