Program Project Specialist 2

Arizona Department of Administration • Phoenix, AZ

1d • Onsite

About The Position

The Arizona Department of Agriculture is recruiting for a Program Project
Specialist 2 for our Central Licensing Department. The position is located at
1010 W. Washington Street and is not a remote position.

Under general direction of the Deputy Director, provide technical guidance and
administrative expertise to Central Licensing staff. Coordinate the design,
development, implementation and evaluation of a variety of licensing programs.
Provide technical support and training to Central Licensing staff and
stakeholders. Represent the agency with stakeholder groups and advisory
councils.

Requirements

• Knowledge of program planning and design concepts.
• Comprehensive knowledge of laws, regulations, and trends related to Arizona agricultural licensing; Local, state, and federal programs and resources related to agricultural licensing.
• Good supervisory practices.
• Adult learning best practices.
• Skills in speaking with internal/external customers to convey information effectively; Interpersonal communication, humble inquiry, and active listening.
• Technical and business writing.
• Proficiency in computer systems and software, such as Microsoft Office, Google Workspace, Adobe Acrobat, web-based applications, etc.
• Analyzing and interpreting data to develop informed courses of action.
• Facilitating team projects and problem solving.
• Developing metrics, flow boards, and other visual management tools
• Research and analysis.
• Employee training and development.
• Ability to provide effective guidance and expertise in the development and implementation of licensing programs and projects.
• Review and evaluate licensing program activities analytically and to develop effective plans and methods for program improvement.
• Analyze and interpret laws, rules, and policies.
• Develop procedures, analyze problems, and design effective solutions.
• Work independently and prioritize workload with minimal supervision.
• Establish and maintain effective working relationships.

Nice To Haves

• Project management experience.
• Experience working in agricultural licensing programs.
• Supervisory experience.

Responsibilities

• Cooperate with agency staff, community organizations, and stakeholders in the design, development, modification, and implementation of licensing projects and programs. Evaluate program feasibility and goals, make recommendations to agency leadership, and implement program improvements. Communicate with customers and stakeholders to gain input and feedback on program goals, objectives, accountability, and delivery of services.
• Provide direct management and supervision of one or more Central Licensing team members.
• Develop and update standard operating procedures, plans, and manuals. Develop materials and conduct orientation, onboarding, and training of licensing staff.
• Develop effective monitoring and evaluation procedures for new and ongoing programs to assure program conformance and integrity. Monitor program compliance to regulatory and auditing standards and lead periodic program audits. Conduct and compile research, statistics, and prepare technical and administrative reports for the licensing program. Develop and maintain metrics, standards, and visual management tools to monitor program effectiveness.
• Coordinate the development of technical guidance for the website and other publication materials. Develop and update program forms. Provide technical training, guidance, and assistance to customers and stakeholders.
• Represent the agency at program advisory councils, meetings with other agencies, and other stakeholder groups.
• Coordinate fulfillment of licensing public records requests.
• Other duties as assigned.

Benefits

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees