Program Operations Manager

La Musica Therapy•Glendale, CA

13d•$85,000 - $105,000

About The Position

LA Musica Therapy is a mission-driven music therapy clinic serving children and individuals with special needs throughout the Los Angeles area. We believe therapy should be compassionate, ethical, and impactful—not just for our clients, but for the families and communities we serve. We are seeking a Program Operations Manager who combines strong operational leadership with a genuine heart for the special needs community and a desire to build systems and programs that make a real difference. The Program Operations Manager plays a key leadership role in overseeing program operations, supporting the growth of music therapy programs, coordinating outreach and partnerships, and ensuring strong administrative systems across LA Musica Therapy. This role is ideal for someone who is organized, proactive, and comfortable leading people, systems, and processes in a service-based or healthcare environment.

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, Nonprofit Management, Education Administration, Operations Management, or a related field
3+ years of experience in program management, operations, or service-based organizations
Strong organizational, communication, and problem-solving skills
Experience coordinating teams, schedules, and operational systems
Ability to manage multiple priorities independently

Nice To Haves

Master’s degree (MBA, MHA, MPA, or related field)
Experience in healthcare, therapy, education, or nonprofit settings
Experience supporting program growth or organizational scaling
Familiarity with scheduling platforms, CRM systems, or administrative software

Responsibilities

Oversee day-to-day operations of music therapy programs
Support the development and scaling of group-based therapy programs
Improve workflows, systems, and operational processes
Collaborate with clinical leadership to ensure quality and consistency
Supervise and support Program Coordinators
Ensure accountability, communication, and follow-through across teams
Serve as a bridge between administrative, clinical, and leadership teams
Participate in outreach to schools, organizations, and community partners
Attend meetings and represent LA Musica Therapy professionally
Provide monthly reports on outreach efforts and results
Oversee administrative processes related to: Intake flow Scheduling systems Internal communication
Ensure efficiency, consistency, and accountability across operations
Oversee and track marketing operations and progress
Support outreach and growth initiatives in collaboration with leadership