Manager, Program & Operations

Moonshot edVentures•Denver, CO

2d•$60,000 - $70,000•Hybrid

About The Position

Moonshot seeks a Manager of Program and Operations who will… Success in this role includes… Building recruitment systems and cultivating a diverse cohort of Fellows each year Providing seamless operations and logistical support as part of Moonshot’s high-quality programming Consistently maintains efficient systems for program operations (e.g. evaluation, vendor coordination, etc.) Autonomously leading key projects, including program events, workshops, and workstreams with many moving pieces and users (e.g. recruitment) The ideal candidate is/has… Flexible and collaborative in their approach with an instinct to deeply understand others’ perspectives in order to provide high-quality support A detail-oriented and reliable project manager with consistent follow-through An entrepreneurial learner who is proactive and takes initiative High capacity and ability to efficiently and effectively manage multiple multifaceted workstreams Proven ability to consistently and independently deliver high-quality products and outputs; someone who takes pride in their work and contributions A strong foundational understanding and lens of equity, inclusion, and disrupting systems of oppression Ability to support programming on evenings and weekends, typically one evening per week and at least one weekend day per month This position will be managed by the Director of Programs.

Requirements

Flexible and collaborative in their approach with an instinct to deeply understand others’ perspectives in order to provide high-quality support
A detail-oriented and reliable project manager with consistent follow-through
An entrepreneurial learner who is proactive and takes initiative
High capacity and ability to efficiently and effectively manage multiple multifaceted workstreams
Proven ability to consistently and independently deliver high-quality products and outputs; someone who takes pride in their work and contributions
A strong foundational understanding and lens of equity, inclusion, and disrupting systems of oppression
Ability to support programming on evenings and weekends, typically one evening per week and at least one weekend day per month

Responsibilities

Manages the operations and logistics for all Moonshot programs, including Fellowship, Residencies, and alumni, and ensures operations are consistent, responsive, and high-quality
Provides project management from planning through execution for Fellowship and Alumni Events, including file and knowledge management, deliverable tracking, and task management
Creates and manages internal communications with Fellows and Residents and external communications with partners, speakers, facilitators, and contractors
Manages and leads all program event planning, including Showcase, alumni events, and local and national Fellow and/or Resident retreats.
Project management and team delegation
Vendor research, selection, and management
Booking travel and venue reservations
Creating agendas and logistics memos and managing all on-the-ground operations
Volunteer delegation and management
Supports development, tracking, and reporting of program impact metrics and stories
Manages the exit ticket process for Fellowship and Residency, including grading and follow-up
Maintains program dashboards, including data synthesis, entry, and analysis
Collect relevant programmatic data in collaboration with the Program Team
Serves as a knowledgeable and passionate resource in support of Fellows, Residents, and alumni
Develops and sustains relationships with program participants, speakers, guests, and partners, providing excellent customer service
Support in codifying and packaging the programmatic content, operations and logistics, and learnings from the Moonshot programs
Design and manage the recruitment, application, and selection processes for upcoming Moonshot Fellowship cohorts
Manage a Selection Committee of former Fellows and Moonshot staff
Conduct and present ongoing data analysis to staff and adjust recruitment, application, and selection processes according to insights drawn from data
Present final recommendations for cohort selection
Source and recruit a diverse applicant pool for the Moonshot Fellowship, including developing and sustaining partnerships for new recruitment sources
Design and manage the onboarding process for Fellows, including asynchronous content, registration forms, and tuition payment, to ensure a strong and aligned entry point into the Fellowship
Codify and package recruitment and onboarding materials and processes, including trainings and learnings
Attend weekly team meetings and manager check-ins, quarterly step backs and an annual retreat; complete team-wide responsibilities and asks as needed (e.g. providing input for strategic planning)
Work to achieve meaningful outcomes, contribute to building a strong team and culture, and commit to own learning + development aligned to Moonshot Core Values
Serve as an ethical and responsible organizational steward of Moonshot both internally and externally