Program Operations Manager / Program Analyst

Johns Hopkins Applied Physics LaboratoryLaurel, MD
9hOnsite

About The Position

Would you enjoy working as part of a team, orchestrating business, program, and logistical solutions, to enable some of the nation's most interesting technology research? Are you passionate about working in a fast-paced, dynamic environment? If so, we 're looking for someone like you to join our team at APL. We are seeking a Program Analyst / Program Operations Manager to help us manage day-to-day internal and external program obligations in the Program Services Operations Group (QBE) for our Cyber Operations Mission Area (COMA). You will be supporting a hardworking team of engineers, scientists and other business professionals who are tackling the biggest Cyber Operations challenges we face today. We are passionate about the work we do and strive to deliver high-quality and timely products to our sponsors. We aim to foster a highly collaborative, fulfilling, and fun environment. As a Program Analyst / Program Operations Manager for the Cyber Operations Mission Area (COMA), you will work in the following mission-critical areas: Program and Project Operations – Work in conjunction with the Program Manager (PM) and Project Managers (PjMs) to set priorities, and resolve issues for the overall task management needs - from project initiation to project closure. Develops standard operating procedures (SOP) to ensure project deadlines are met and sponsor requirements are satisfied. Program and Project Administration – Demonstrate a thorough understanding of, or the ability to, quickly learn about the project or product being developed. Prepare and organize information for internal and external program and project reviews, including content review of technical materials prepared by technical staff. Plan, organize, and facilitate meetings and conferences/seminars for both internal and external participants and sponsors. Interface with sponsors and their representatives to collect presentation information, ensure clearances are prepared, manage scheduling, reservations and all other logistics. Attend meetings and deduce requirements and note action items. Logistics and Collaboration – Work with other APL organizations (security, quality, communications, contracts, etc.) to organize various levels of support and ensure successful execution. Extrapolate contractual deliverables from the contract or task, to be part of the task plan and monitor progress of the program against those deliverables. Ability to prioritize tasks and to delegate them when appropriate. Proposal Development – Facilitate and manage the proposal development timeline in conjunction with the Financial Manager. Gather technical inputs and applicable technical review and recommend content to include in final submission. Responsible for the overall quality of the final submission. Program Finances – Collaborate with the Financial Manager (FM) in monitoring the financial status of the program if required. Analyze and detect potential deviations in project plans based on the latest information available. Technical Support, Analysis, and Reporting – Develop an understanding of the technical work being performed by the program and be able to adequately convey the methodology, impact, and importance to others. Collaborate with PM on 30-day kickoff Review and impactful updates to the task plan. Assist in the development of the Statement of Work (SOW) and ensure adherence to the SOW through collaboration with the PM and technical teams.

Requirements

  • Possess a bachelor’s degree in a business-related or other relevant field.
  • Have 2+ years of relevant experience in coordinating multiple business, operational, and administrative aspects of project execution.
  • Can demonstrate proficiency in the analysis and evaluation of program or project milestones, schedules and/or contractual deliverables. This may include prioritization, tracking, monitoring, and updating critical program data.
  • Strong communication both oral and written with demonstrated experience communications with all levels of staff and sponsors.
  • Established Proficiency in MS Office to include Word, Excel, PowerPoint, and Outlook
  • Proven ability to be both effective working independently and within a group. Can effectively prioritize competing efforts in a fast-paced environment
  • Are willing and able to work full time onsite work at JHU/APL or the sponsor site.
  • Hold an active Top Secret level security clearance, and can ultimately obtain a TS/SCI+Poly level clearance. If selected, you will be subject to a government security clearance investigation and must meet the requirements for access to classified information. Eligibility requirements include U.S. citizenship.

Nice To Haves

  • Have a Master's Degree in Business, Information Systems, or other relevant field.
  • Have a thorough understanding of Government organizations and structures.
  • Understanding of security processes and procedures
  • Are knowledgeable and experienced with APL’s systems such as the financial management system and process, ASAP, RAT, EBSS, eBuy, Service Now, OpsLink, EventLink, etc.

Responsibilities

  • Work in conjunction with the Program Manager (PM) and Project Managers (PjMs) to set priorities, and resolve issues for the overall task management needs - from project initiation to project closure.
  • Develops standard operating procedures (SOP) to ensure project deadlines are met and sponsor requirements are satisfied.
  • Prepare and organize information for internal and external program and project reviews, including content review of technical materials prepared by technical staff.
  • Plan, organize, and facilitate meetings and conferences/seminars for both internal and external participants and sponsors.
  • Interface with sponsors and their representatives to collect presentation information, ensure clearances are prepared, manage scheduling, reservations and all other logistics.
  • Attend meetings and deduce requirements and note action items.
  • Work with other APL organizations (security, quality, communications, contracts, etc.) to organize various levels of support and ensure successful execution.
  • Extrapolate contractual deliverables from the contract or task, to be part of the task plan and monitor progress of the program against those deliverables.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Facilitate and manage the proposal development timeline in conjunction with the Financial Manager.
  • Gather technical inputs and applicable technical review and recommend content to include in final submission.
  • Responsible for the overall quality of the final submission.
  • Collaborate with the Financial Manager (FM) in monitoring the financial status of the program if required.
  • Analyze and detect potential deviations in project plans based on the latest information available.
  • Develop an understanding of the technical work being performed by the program and be able to adequately convey the methodology, impact, and importance to others.
  • Collaborate with PM on 30-day kickoff Review and impactful updates to the task plan.
  • Assist in the development of the Statement of Work (SOW) and ensure adherence to the SOW through collaboration with the PM and technical teams.

Benefits

  • generous benefits
  • a robust education assistance program
  • unparalleled retirement contributions
  • a healthy work/life balance
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