Program Manager

NV5•Phoenixville, PA

22d•$85,000 - $95,000

About The Position

NV5 is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work. As engineers, architects, construction/program managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives . Reporting to the Director of Operations, the Program Manager plays a key role in supporting Engineering, Design, and Operations to successfully deliver fire protection projects and/or programs. This role oversees the coordination of multiple related programs, ensuring strategic alignment, operational efficiency, and consistent delivery of high‑quality results. The ideal candidate is self‑motivated, detail‑oriented, organized, dependable, adaptable, and eager to learn. This role may involve handling confidential information and requires discretion and sound judgment at all times. This position may involve the handling of confidential information and will require the use of discretion and sound judgment with such information.

Requirements

Strategic thinking
Detailed organization & follow‑through
Cross‑functional collaboration
Customer service excellence
Executive and technical communication
Multi‑tasking & time management
Risk & dependency management
Adaptability & continuous learning

Nice To Haves

Bachelor’s degree in engineering, Business, Construction Management, Project Management, or a related field (or equivalent experience).
3+ years of project or program management experience, preferably within engineering, construction, or fire protection environments.
Excellent organization, communication, and stakeholder‑management skills.
Proficiency with project/program management tools (e.g., MS Project, Smartsheet, or related).
Experience working in fast‑paced, cross‑functional technical environments.
Familiarity with budgeting, change order management, and operational planning.

Responsibilities

Develop and maintain project and/or program clarity of scope, timelines, risks, and interdependencies.
Set up projects in the project database, assign tasks, take notes, and prepare documentation needed for invoicing.
Assist with budget tracking, change order management, quality compliance, and updates to project management tools/software.
Complete tasks and deliverables based on customer schedules and within tight project time frames on multiple concurrent efforts.
Ensure project deliverables meet technical, regulatory, and quality standards specific to fire protection systems.
Coordinate effective meetings by preparing necessary information, listening actively, capturing accurate notes, and communicating issues or action items promptly.
Provide excellent internal and external customer service support.
Understand and communicate customer billing requirements to the Finance team.
Provide invoicing support related to project milestones, work completed, and documentation requirements.
Identify program-level and project-level risks, issues, and constraints; develop mitigation or resolution plans.
Monitor dependencies across teams and projects to ensure smooth execution.
Support change management activities, including updates to documentation, processes, and communication plans.