Program Manager

Verra Mobility•Mesa, AZ

About The Position

Verra Mobility is seeking a dynamic and experienced Program Manager to lead the strategic delivery of several high-impact, innovative software programs aligned to Verra Mobility’s T2 business. These critical initiatives involve the development of new software platforms as well as feature expansion of existing platforms and customers on existing technology. The ideal candidate will possess strong technical acumen, strategic thinking, and a proven track record of driving complex programs across cross-functional teams in fast-paced environments. This role is situated in a center of excellence structure within the Verra Mobility Program Management Office.

Requirements

8+ years of progressive program/project management experience
Proven success in leading large-scale software platform initiatives involving new development and legacy system migrations.
Exceptional stakeholder engagement and communication skills, including executive-level reporting.
Strong understanding of software development lifecycles, including agile, scrum, and scaled agile methodologies.
Bachelor’s degree in Computer Science, Engineering, Business, or related field; PMP, PgMP, or Agile certifications are preferred.
Experience managing vendor relationships and contract negotiations is a plus.
Demonstrated ability to influence and lead in a matrixed organization.
Strategic thinker with an eye for operational excellence and continuous improvement.

Nice To Haves

Familiarity with or certification in lean, six sigma, process improvement methodologies strongly
Familiarity with cloud platforms, data migration strategies, and system integration patterns.
Experience working in regulated industries (e.g., transportation, healthcare, finance) is an asset.
Experience operating within or supporting a product operating model framework of delivery

Responsibilities

Lead the overall program planning, execution, governance, and delivery of a transformative software platform.
Define and drive program roadmaps, aligning milestones across engineering, product, client services, and executive leadership.
Oversee multiple concurrent workstreams including platform development, integration, quality assurance, and client onboarding/migration.
Act as the primary point of contact for internal and external stakeholders, providing transparent updates on scope, status, risk, and milestones.
Engage with key client implementation managers to plan and manage migrations, ensuring minimal disruption and high satisfaction.
Proactively identify risks, issues, and dependencies across the program lifecycle and implement mitigation strategies.
Maintain high levels of accountability and urgency in resolving roadblocks.
Collaborate with product managers, architects, developers, QA, operations, and client support teams to ensure cohesive delivery.
Champion agile practices and continuous improvement across program delivery teams.
Develop and deliver executive-level reporting on program health, performance metrics, and outcomes.
Track KPIs to evaluate and improve program effectiveness and delivery consistency.
Champion PMO best practices and standards; role modeling best in class program management practices
Identify and drive repeatable, scalable approaches for consistent delivery utilizing continuous improvement methodologies such as kaizen, structured problem solving, value stream mapping.