Program Manager

Community Care•Mequon, WI

14d

About The Position

Community Care is hiring a Program Manager for our Family Care and Partnerships Programs. This rewarding opportunity is perfect for someone who enjoys team collaboration, being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time opportunity. Program Manager Job Responsibilities: Program Manager is responsible for the overall management and operations of Family Care and Partnership Program teams in Ozaukee, Washington, Dodge Counties. Member Experience Ensures that member goals, standards, and expectations are understood and met by directing, managing and supporting efforts to deliver member care and services. Coaches staff to achieve the highest level of evidence-based practice. Monitors, plans and implements changes and/or improvements related to member care and services Employees Leads and supports efforts to enhance employees' work experiences and retain talent. Coaches employees and fosters a learning culture by identifying and encouraging professional development opportunities. Encourages and acts on employee feedback, and communicates organizational changes and impact. Supports programs that assist CCI in attracting talent. Expands CCI's profile in the community. Operations Ensures the achievement of operational goals and standards by communicating, directing, and supporting program/department operations. Ensures compliance with contractual, regulatory, and CCI policy and procedure requirements. Continually leads or supports efforts to improve operational effectiveness. Finances Directs, manages, and monitors the use of financial resources, including budgets, as required. Communicates financial metrics, and responds appropriately to budget variances. Operationalizes and supports a culture of effective cost management. Develops and supports cost-improvement strategies. Supports new business development, as needed Program Manager Job Requirements:Education: Required - Bachelor's degree in Human Services or Healthcare field Preferred - Master's in Human Services or Healthcare fieldLicensure: RN license is required if educational background and experience is in Nursing. CPR & AED required WI Driver's License requiredExperience: Required - A minimum of 4 years of experience in human services delivery with at least two years experience working with the target population served by the program being managed; Frail Elderly, Physical or Intellectual Disability. A minimum of 2 years of leadership experience including direct staff supervision also required. Program Manager Job Schedule: Monday-Friday 8:00am-4:30pm, and on call rotation About Community Care Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs. Together with our community partners, we’re committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle. Compensation and Benefits: Our employees make a real difference in people’s lives every day that is why we are proud to offer a compensation package that includes: Attractive full and part time schedules Generous paid time off Competitive pay and benefits (health, dental, vision, etc.)Retirement Plan with employer contribution Flexible benefits plan Employee referral program Co-Workers care program Employee Assistance Program Community Care is an Equal Opportunity Employer

Requirements

Bachelor's degree in Human Services or Healthcare field
RN license is required if educational background and experience is in Nursing.
CPR & AED required
WI Driver's License required
A minimum of 4 years of experience in human services delivery with at least two years experience working with the target population served by the program being managed; Frail Elderly, Physical or Intellectual Disability.
A minimum of 2 years of leadership experience including direct staff supervision also required.

Nice To Haves

Master's in Human Services or Healthcare field

Responsibilities

Responsible for the overall management and operations of Family Care and Partnership Program teams in Ozaukee, Washington, Dodge Counties.
Ensures that member goals, standards, and expectations are understood and met by directing, managing and supporting efforts to deliver member care and services.
Coaches staff to achieve the highest level of evidence-based practice.
Monitors, plans and implements changes and/or improvements related to member care and services
Leads and supports efforts to enhance employees' work experiences and retain talent.
Coaches employees and fosters a learning culture by identifying and encouraging professional development opportunities.
Encourages and acts on employee feedback, and communicates organizational changes and impact.
Supports programs that assist CCI in attracting talent.
Expands CCI's profile in the community.
Ensures the achievement of operational goals and standards by communicating, directing, and supporting program/department operations.
Ensures compliance with contractual, regulatory, and CCI policy and procedure requirements.
Continually leads or supports efforts to improve operational effectiveness.
Directs, manages, and monitors the use of financial resources, including budgets, as required.
Communicates financial metrics, and responds appropriately to budget variances.
Operationalizes and supports a culture of effective cost management.
Develops and supports cost-improvement strategies.
Supports new business development, as needed