Program managers provide direct services to students and their families, including, but not limited to: counseling, student support, youth development, and resource development practices. In this role, Program Managers develop meaningful and long-lasting relationships with students and their families, advocate for their needs, connect families to needed community services, and develop programming tailored to the needs of the school community. Program managers report to their assigned regional Program Director. Program managers will: Engage a school support team that works closely with school administrators, staff, and teachers in the implementation of the CIS model. The team may include other CISTN employees, volunteers, school faculty/staff and/or other community partners. This process will include building and nurturing school staff relations, relationships to school and community, and the engagement of volunteers for the delivery of services. Lead the annual needs assessment process . This process is based on data collected by districts and schools as part of overall school improvement plans, surveys and discussions with staff, parents and students, and evaluation results from the previous year. The goal is to identify gaps in services that may prevent chronic absenteeism, social emotional learning/behavioral challenges, student, and family disengagement, etc. Develop and implement a school support plan . Write a plan of services they will provide for the school year that addresses the gaps identified in the needs assessment, written in coordination with the school support team and principal. Ensure that all services identified in the school support plan are delivered throughout the school year and are associated with measurable objectives. Services include school-wide services available to all students (Tier I), small group services (Tier II), and intensive, individualized services (Tier III). Where appropriate, bring in outside partners to provide services identified in the school support plan. Monitor and adjust services. Lead the school support team in regularly monitoring and adjusting services from the school support plan as needed to maximize effectiveness and impact, including monthly and quarterly progress monitoring. Manage an annual budget . Every Program Manager is provided with a discretionary supply budget to purchase materials related to their school support plan. Program managers write their budget every school year and manage their spending on their budget. Provide case management: Recruit 10% of enrolled students (between 25-50 students) who need more intensive support to case manage throughout the school year. These students receive Tier II and Tier III services which include monthly check ins, student needs assessments and student support plans tailored to their individual needs. Will often include a high level of interaction/engagement with the student’s family members, including home visits. Advocacy : Advocate on behalf of case managed students and families, in addition to the designated community at large to include but not limited to participating in official and unofficial student meetings, IEP meetings and MTSS meetings as allowed by school administration. Attendance : Collaborate with the school attendance team to support school wide attendance initiatives. Responsible for tracking progress towards meeting student and school wide attendance goals. Recruit and engage community partners and volunteers . Build relationships with outside partners to provide services identified in the school support plan, where appropriate. Outside partners could include other nonprofit or community agencies who provide services inside the school or serve as referral sources, individuals who volunteer with individual students or on school projects, or local churches/neighborhood associations to provide in-kind donations, among others. Manage data entry . Routinely utilize the CIS National database to enter data about the spectrum of services provided, including profiles and comprehensive support notes for all case managed students, as well as provide regular updates on progress towards school and student goals. Access school district’s student information system (SIS) to monitor student progress and pull data. Evaluate the effectiveness of achieving school and student individualized goals . Lead the school support team in implementing a systematic data collection plan to evaluate the effectiveness of services in achieving school-wide goals such as family engagement, SEL, and college and career readiness and addressing the needs of case managed students. Prepare regular reporting. Provide monthly, quarterly, and end-of-year reports for school and affiliate leadership, which are instrumental in planning services for the following year, as well as contribute to affiliate level reports for partners, CISTN, and the Communities In Schools national office. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload. Other duties may be assigned by the CEO, CPO, VP of Programs, or Program Directors as required.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree