Program Manager – GI Research Operations

Mayo Career Site US•Rochester, MN

12h

About The Position

The Program Manager will oversee the Research Center or Program which serves as the research administrative base for several multicenter clinical trial/research groups with national/international participation. The Program Manager provides leadership, management, and direction, and is responsible for the operation of multiple large and complex units/programs within the designated Research Center or Program. Manages unit staffing and performance management; coordinates resources and workload to achieve objectives and strategies. Works with Scientific and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements. Manages partnerships with affiliated national/international consortium or program members. Provides consultative expertise regarding policy and/or regulatory questions to investigators and support staff. Independently leads problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives. Interacts with sponsors, including pharmaceutical companies, federal (e.g., National Institutes of Health, Department of Defense) and others. Continually evaluates work unit processes and procedures for effectiveness and efficiency and implements quality improvement efforts. Participates in grant renewal processes. Facilitates department meetings, maintains active role on administrative and executive committees, task forces and acts as a "change agent" for the unit(s). Acts as a mentor for the supervisors and staff within the unit(s). Initiates and maintains positive working relationships with internal (e.g., IRB, Compliance Office, other CRO Units, MCA, MCF, etc.) and external customers (e.g., FDA, NCI, OHRP, etc.). Directs and controls the activities of large/mega/major/complex/business critical research programs having overall responsibility for planning, budgeting, implementing, and maintaining costs, methods, and employees. Accountable for the achievement of program goals, objectives, budget, and timelines. Determines and establishes organizational structures and supervisory relationships, subject to leadership approval. Manages multiple and/or high complex programs and deals with many investigators both within and outside of Mayo Clinic and internationally. Develops program strategy, program planning, implementation plan, and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all responsible programs. Decisions would affect the financial, employee, or public relations posture of Mayo or the research center.

Responsibilities

Oversee the Research Center or Program
Provide leadership, management, and direction
Manage unit staffing and performance management
Coordinate resources and workload
Work with Scientific and Administrative leadership in development of strategic plans, budgets and process improvements
Manage partnerships with affiliated national/international consortium or program members
Provide consultative expertise regarding policy and/or regulatory questions
Lead problem-solving and decision-making activities
Interact with sponsors
Evaluate work unit processes and procedures
Implement quality improvement efforts
Participate in grant renewal processes
Facilitate department meetings
Maintain active role on administrative and executive committees, task forces
Act as a "change agent" for the unit(s)
Act as a mentor for the supervisors and staff within the unit(s)
Initiate and maintain positive working relationships with internal and external customers
Direct and control the activities of research programs
Accountable for the achievement of program goals, objectives, budget, and timelines
Determine and establish organizational structures and supervisory relationships
Manage multiple and/or high complex programs and deals with many investigators
Develop program strategy, program planning, implementation plan, and program metrics
Ensure high quality and minimum program costs by implementing and maintaining a quality management program