Program Manager
About The Position
We are looking for a Program Manager to lead transformation efforts within the Insurance Business Unit's Process Center of Excellence. This role focuses on optimizing project management, accelerating go-to-market execution, and aligning operations with Agile and Scrum frameworks to enhance delivery speed, accuracy, and scalability. The ideal candidate will have strong experience in business process optimization, program delivery, transformation within Business and technology and change management.
Requirements
- Bachelor's degree in Business, Engineering, Insurance, or related field; MBA preferred.
- Minimum of 6 years of experience in business process engineering, project management, or operations within the financial industry; consulting experience is a plus.
- Proven track record in leading enterprise transformation initiatives, including Agile and technology adoption.
- Strong understanding of insurance products, distribution channels, underwriting, and regulatory frameworks.
- Certifications in one or more of the following: Lean Six Sigma (Green/Black Belt), PMP.
Responsibilities
- Standardize and enhance project management methodologies tailored to the insurance product lifecycle.
- Act as a liaison between EPMO, Technology, Vertical, and Product teams to integrate planning with Agile and other delivery models.
- Establish and promote best practices, ensuring effective training, communication, and adoption across EPMO.
- Support Agile/Scrum implementation to improve responsiveness and delivery cadence.
- Lead the creation, documentation, and implementation of GTM and other key business processes.
- Conduct training and onboarding for teams adopting new GTM standards.
- Define roles, responsibilities, and handoffs across functions including Product, Legal/Compliance, Marketing, and Sales.
- Ensure stakeholder alignment on readiness criteria, timelines, and regulatory requirements.
- Serve as a subject matter expert in Lean Six Sigma and project/process management methodologies.
- Analyze key processes and performance metrics to identify inefficiencies and drive improvements.
- Monitor compliance and effectiveness of standardized GTM processes and ensure accurate data flow in project systems.
- Facilitate workshops to identify bottlenecks and embed a culture of continuous improvement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Number of Employees
5,001-10,000 employees
