Program Manager

Cytek Biosciences Inc•Seattle, WA

41d

About The Position

The Program Manager leads/supports Cytek Product Development or Product Improvement projects from Concept to Commercialization meeting the Project Scope, Quality, Cost, and Timing Objectives. The Program Manager is responsible for actively working cross functionally to maintain engagement and focus on the project effort, leading through influence and building strong working relationships across Engineering, R&D, Operations, Sales, and Marketing. Working with R&D, Sales and Marketing to develop the project Business Case and ensuring Customer Requirements and Product Design are in alignment to meet the target market and revenue forecast. Leading and guiding the R&D development effort to meet defined project deliverables and milestones (including early feasibility, development, verification, and design transfer). The ideal candidate brings high emotional intelligence, a collaborative mindset, and a track record of motivating diverse teams without relying on formal authority. Support executive report outs (KPIs, Project Status) and communications. The Program Manager leads/supports Cytek Product Development or Product Improvement projects from Concept to Commercialization meeting the Project Scope, Quality, Cost, and Timing Objectives. Acts as project core team leader, facilitating problem identification and resolution, along with tracking overall project success and status. Requires working closely with leadership and finance teams to develop project and departmental budgets. Provides leadership in executing and preparing portfolio reviews for leadership, and acts as owner for assigned related product lines, product families or business segments (i.e. RUO, Clinical, Software) to ensure cross functional alignment in technology development, development, and sustaining efforts. Facilitates and leads efforts to develop and build product roadmaps working with R&D, Marketing and Executive Leadership. May be asked to support projects and programs related to business operations including IT programs, site/manufacturing transfers, business acquisition, or other projects as assigned. Supports metric/data collection and KPI collection to inform business decisions and track strategy execution. This includes development, maintenance and report outs for executive and core team level dashboards (i.e. PowerBI, SmartSheet, VBA). Lead efforts to review product roadmap with executive leadership team and facilitate formal project approval onto the portfolio roadmap. Supports monthly/quarterly portfolio reviews and data preparation.

Requirements

Bachelor's Degree in Engineering, Chemistry, Biology or Biochemistry (Required)
At least 5 years of experience working with the development, implementation or commercialization of instrumentation, software and/or reagents supporting Life Science, Pharmaceutical, Diagnostic or Medical Device industries.
At least 1 year managing and developing project or department budgets
Experience with Project budget creation, revenue forecasting, resource allocation, and project scheduling tools is required (i.e. JIRA, Confluence, MS Project, SmartSheet)
Experience using the Windows OS, MSOffice Applications, Engineering Change Order Systems, Design History Files, and the creation of Procedures and Reports
Awareness of US and International regulations and standards that apply to the in vitro diagnostic and medical device industry, including FDA Quality Systems Regulations, CFR 820, ISO 13485 & 9001 & 14971.
Demonstrated verbal and written communication skills.

Nice To Haves

Master’s Degree in Engineering, Business Administration, or Finance
Professional certification (i.e. PMP)
Experience in a management or technical lead role
Hands-on experience with instrumentation design, development, or commercialization; background in optics or optical systems strongly preferred
Proficiency in Mandarin (spoken and/or written)
Proven experience building, mentoring, and growing cross-functional teams; track record of fostering a collaborative, inclusive team culture that accelerates delivery and retains talent
Experience with ERP and/or PLM systems (e.g., SAP, Oracle, Arena, Agile) is a plus; comfort navigating and improving cross-functional business processes within these platforms is highly valued
Roll-up-sleeves problem-solver who thrives in ambiguous, fast-moving environments; demonstrated ability to identify gaps, drive pragmatic solutions, and help the business scale by building repeatable processes and scalable program frameworks
High emotional intelligence (EQ) with the ability to lead without formal authority; builds trust and credibility across levels and functions by listening actively, communicating with clarity, and navigating organizational dynamics with empathy and diplomacy
Skilled at driving alignment and accountability in matrixed, cross-functional environments; experience partnering with engineering, operations, quality, regulatory, and commercial teams to deliver on shared goals
Lead Project team to define and manage the following:
Project and product scope
Project tasks required to complete deliverables.
Project resources necessary to complete tasks in desired timeframe.
Project schedule necessary for each phase of the project
Project and Product Risks associated with delivery of a quality product on time and on budget.
Project budget (i.e. resource, material, external agreements, royalties)
Guiding the Technical team to identify objectives, address technical issues, make decisions, and create technical solutions.
Demonstrated experience creating chemical consumable development process and product workflows and associated software use cases

Responsibilities

Leads/supports Cytek Product Development or Product Improvement projects from Concept to Commercialization meeting the Project Scope, Quality, Cost, and Timing Objectives.
Acts as project core team leader, facilitating problem identification and resolution, along with tracking overall project success and status.
Requires working closely with leadership and finance teams to develop project and departmental budgets.
Provides leadership in executing and preparing portfolio reviews for leadership
Acts as owner for assigned related product lines, product families or business segments (i.e. RUO, Clinical, Software) to ensure cross functional alignment in technology development, development, and sustaining efforts.
Facilitates and leads efforts to develop and build product roadmaps working with R&D, Marketing and Executive Leadership.
May be asked to support projects and programs related to business operations including IT programs, site/manufacturing transfers, business acquisition, or other projects as assigned.
Supports metric/data collection and KPI collection to inform business decisions and track strategy execution.
Lead efforts to review product roadmap with executive leadership team and facilitate formal project approval onto the portfolio roadmap.
Supports monthly/quarterly portfolio reviews and data preparation.