We are looking for a strategic, execution-oriented Community Program Manager to lead a set of community and software-focused programs that strengthen the LabVIEW ecosystem and drive software business outcomes. This role is focused on increasing customer confidence in the platform and activating the community to support growth—through renewals, expansion, and new seats. Specific activities: Define and execute the strategy to increase meaningful community contributions across current and future repositories. Reduce friction to contributing by improving onboarding, documentation, governance clarity, and workflows. Represent NI in the relevant steering committees and ensure priorities reflect both business needs and community value. Highlight major contributions and outcomes internally and externally, in coordination with communications. Over time, the goal is to build a more scalable, self-governing model—supported by clear criteria, repeatable processes, and strong community leadership—while maintaining strong NI engagement. Success criteria: sustained growth in contributors and contribution activity, improving contributor experience, and a durable governance model that scales. Lead cross-functional community programs that support the software business Specific activities: Translate business goals (confidence, engagement, growth) into clear program plans with owners, milestones, and success measures. Coordinate execution across R&D, product, marketing/communications, regions, and business units—aligning priorities, timelines, and messaging. Establish a practical operating cadence (planning, decision forums, progress tracking, escalation paths) so work moves forward consistently. Capture community signal, synthesize it into actionable themes, and ensure follow-through with internal owners. Success criteria: programs that deliver reliably, show measurable community impact, and support software growth and customer confidence. Strengthen the digital community to enable scale Specific activities: Help drive the “digital counterpart” to physical community engagement—supporting user groups, Champions, open-source collaboration, and broader community touchpoints. Partner with internal teams to improve discoverability, participation, and ongoing engagement across online channels and platforms. Drive alignment on an engagement model across ni.com and third-party sites like Discord, LinkedIn, Distribution-run communities, etc… Success criteria: growth in digital engagement
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed