Program Manager

EmersonAustin, TX

About The Position

We are looking for a strategic, execution-oriented Community Program Manager to lead a set of community and software-focused programs that strengthen the LabVIEW ecosystem and drive software business outcomes. This role is focused on increasing customer confidence in the platform and activating the community to support growth—through renewals, expansion, and new seats. Specific activities: Define and execute the strategy to increase meaningful community contributions across current and future repositories. Reduce friction to contributing by improving onboarding, documentation, governance clarity, and workflows. Represent NI in the relevant steering committees and ensure priorities reflect both business needs and community value. Highlight major contributions and outcomes internally and externally, in coordination with communications. Over time, the goal is to build a more scalable, self-governing model—supported by clear criteria, repeatable processes, and strong community leadership—while maintaining strong NI engagement. Success criteria: sustained growth in contributors and contribution activity, improving contributor experience, and a durable governance model that scales. Lead cross-functional community programs that support the software business Specific activities: Translate business goals (confidence, engagement, growth) into clear program plans with owners, milestones, and success measures. Coordinate execution across R&D, product, marketing/communications, regions, and business units—aligning priorities, timelines, and messaging. Establish a practical operating cadence (planning, decision forums, progress tracking, escalation paths) so work moves forward consistently. Capture community signal, synthesize it into actionable themes, and ensure follow-through with internal owners. Success criteria: programs that deliver reliably, show measurable community impact, and support software growth and customer confidence. Strengthen the digital community to enable scale Specific activities: Help drive the “digital counterpart” to physical community engagement—supporting user groups, Champions, open-source collaboration, and broader community touchpoints. Partner with internal teams to improve discoverability, participation, and ongoing engagement across online channels and platforms. Drive alignment on an engagement model across ni.com and third-party sites like Discord, LinkedIn, Distribution-run communities, etc… Success criteria: growth in digital engagement

Requirements

  • Software Product Management experience working with R&D to review and prioritize feature work and bandwidth allocation
  • Experience working on open-source initiatives and/or using open-source libraries (strongly preferred)
  • Familiarity with Git-related workflows and coordination of highly distributed development teams
  • Strong presentation skills for recruiting collaborators and internal communication
  • Familiarity with LabVIEW and software development for test engineering applications
  • Ability to manage multiple concurrent programs and balance competing priorities

Responsibilities

  • Define and execute the strategy to increase meaningful community contributions across current and future repositories.
  • Reduce friction to contributing by improving onboarding, documentation, governance clarity, and workflows.
  • Represent NI in the relevant steering committees and ensure priorities reflect both business needs and community value.
  • Highlight major contributions and outcomes internally and externally, in coordination with communications.
  • Translate business goals (confidence, engagement, growth) into clear program plans with owners, milestones, and success measures.
  • Coordinate execution across R&D, product, marketing/communications, regions, and business units—aligning priorities, timelines, and messaging.
  • Establish a practical operating cadence (planning, decision forums, progress tracking, escalation paths) so work moves forward consistently.
  • Capture community signal, synthesize it into actionable themes, and ensure follow-through with internal owners.
  • Help drive the “digital counterpart” to physical community engagement—supporting user groups, Champions, open-source collaboration, and broader community touchpoints.
  • Partner with internal teams to improve discoverability, participation, and ongoing engagement across online channels and platforms.
  • Drive alignment on an engagement model across ni.com and third-party sites like Discord, LinkedIn, Distribution-run communities, etc…

Benefits

  • We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs.
  • We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
  • Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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