Program Manager

Alonso & Alonso Attorneys at Law, PLLC • San Antonio, TX

3d • $97,000 - $121,300 • Remote

About The Position

At Alonso & Alonso Attorneys at Law, we are a mission-driven organization dedicated to transforming lives through compassionate, effective legal advocacy. Behind every successful client outcome stands a team of professionals working in harmony, driven by process excellence, collaboration, and a shared vision of impact. Our continued growth depends on the strength of our systems and the precision of our execution, which is why we are expanding our Quality and Process Improvement team with an experienced Program Manager who can turn ideas into measurable results. Position Summary We are seeking a dynamic and detail-oriented Program Manager to align operational objectives and executive initiatives with strategic initiatives across departments. This individual will oversee project tasking, prioritization, change management, and ensure effective communication among teams to drive projects that achieve SQDP (Safety, Quality, Delivery, and Profitability) goals.

Requirements

• Education:
• Bachelor’s degree in Management, Business Administration, or a related field.
• Experience:
• Minimum of 3-5 years of project management experience, preferably in a cross-functional business environment.
• Proven track record in change management and process improvement.
• Skills:
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in project management tools and software.
• Analytical mindset with a focus on KPI tracking and ROI assessments.

Nice To Haves

• PMP Certification
• CAPM Certification

Responsibilities

• Operational Alignment:
• Collaborate with departmental leaders to define operational objectives, ensuring alignment with SQDP standards for process improvement.
• Analyze project impacts across IT, marketing, sales, legal, and other departments to ensure integrated project planning.
• Project Tasking & Prioritization:
• Develop and maintain a comprehensive project task list, prioritizing tasks based on strategic objectives and departmental needs.
• Track project milestones, deliverables, and deadlines, adjusting as necessary to accommodate changing priorities.
• Change Management:
• Lead change management initiatives, ensuring all stakeholders understand and adapt to new processes and systems.
• Develop and implement change communication strategies to facilitate smooth transitions and acceptance across departments.
• Training Coordination:
• Collaborate with Training and Development teams to create training programs that foster employee understanding of new processes and systems.
• Ensure that training materials are updated and align with project goals and departmental objectives.
• Reporting & Analysis:
• Prepare and present regular report outs on project status, including timelines, risks, and achievements to stakeholders.
• Evaluate return on investment (ROI) for various initiatives, ensuring that projects contribute positively to business objectives.
• KPI Alignment:
• Establish and monitor project-specific KPIs, ensuring that all projects are aligned with company goals and objectives.
• Utilize data to drive decision-making and enhance project outcomes.
• Interdepartmental Coordination:
• Serve as the primary liaison between departments, facilitating communication and collaboration on training initiatives, change management, and project statuses.
• Foster a culture of teamwork and accountability among all stakeholders.

Benefits

• Retirement Plan with company matching
• Competitive salary
• Robust PTO package, with Unlimited PTO after 3 years
• Mental health days, company holidays
• 4 weeks of paid new parent bonding leave
• Company sponsored - medical, dental, vision, disability, accident, critical illness, hospital indemnity, and life insurances
• Mental health support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level