Program Manager - Office of Inclusive Services

University of Colorado • Colorado Springs, CO

9d • $61,023 - $80,000 • Onsite

About The Position

The University of Colorado Colorado Springs (UCCS) is a premier education al institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Program Manager to join our team in the Office of Inclusive Services ! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains , Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle. The Manager provides operational management of the Office of Inclusive Services (OIS), a nationally accredited Inclusive Post-Secondary Education program dedicated to advancing equitable access to the university for students with intellectual disabilities. This position is responsible for managing the day-to-day operations of the program and supervising professional and support staff to ensure effective delivery of services aligned with university and divisional goals. The Manager develops and implements processes, procedures, and operational practices that support inclusive academic, employment, and campus engagement opportunities. The position ensures high-quality service delivery, supports compliance with accreditation standards, and collaborates with university departments, community partners, governmental agencies, students, and families to support student success and advance inclusive higher education initiatives. This program and position is housed within the College of Education and reports to the Associate Dean.

Requirements

• Master’s degree required.
• Significant experience working with individuals with intellectual disabilities is required.
• Demonstrated experience managing programs, services, or functional work units is required.
• Demonstrated supervisory experience overseeing professional or support staff is required.

Nice To Haves

• Ideal candidate has a Master’s degree in Special Education, Education, or a closely related field.
• Experience collaborating and coordinating services with governmental agencies and community partners is highly desired.
• Experience working with inclusive higher education post-secondary programs is highly preferred.

Responsibilities

• Manage the day-to-day operations of the Office of Inclusive Services (OIS), ensuring program services and activities align with university and divisional goals and priorities.
• Supervise professional and support staff within OIS, including hiring, training, performance management, work planning, and professional development.
• Develop and implement operational processes and procedures that support effective service delivery and program efficiency.
• Oversee the coordination of services related to academic access, employment development, social engagement, and independent living supports for participating students.
• Direct program planning, assessment, and evaluation activities to monitor outcomes and support continuous improvement of services.
• Manage administrative and operational processes related to admissions, billing, registration, advising, course modifications, employment supports, and program participation.
• Monitor and manage program budgets, including coordinating expenditures, resource allocation, and financial tracking in accordance with university policies.
• Ensure program compliance with national accreditation standards according to the Inclusive Higher Education Accreditation Council and applicable federal, state, and university regulations.
• Establish and maintain working relationships with university departments, faculty, community partners, and external agencies to support program operations and student success.
• Oversee the coordination and development of campus and community-based internships and employment opportunities for participating students.
• Ensure individualized employment supports are implemented effectively, including job coaching coordination, resume development, interview preparation, and employment-related problem solving.
• Coordinate collaboration with governmental agencies, including preparation and submission of Division of Vocational Rehabilitation (DVR) assessment reports three times per semester.
• Monitor program operations and identify opportunities for operational improvements that strengthen service delivery and student outcomes.
• Maintain effective communication, documentation, and organizational practices to ensure program accountability, compliance, and sustainability.

Benefits

• Generous Time Off : Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
• Robust Health Coverage : Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
• Financial & Retirement Benefits : Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
• Further Your Education : Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
• Wellness & More : From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees