Program Manager (Onsite, Houston, TX)

Quest Global•Houston, TX

15h•Onsite

About The Position

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries. We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we’re eager to hear from you. The achievers and courageous challenge-crushers we seek, have the following characteristics and skills. Position Overview We are seeking an experienced Program Manager with 20 years of experience in engineering domain to lead and manage a large onsite team of approximately 50 members while serving as the primary customer interface. This role requires strong leadership, KPI‑driven execution, customer management experience, and technical understanding at the system level. The candidate should be highly result‑oriented and experienced at driving measurable outcomes.

Requirements

Bachelor’s degree in engineering, Computer Science, or related technical field.
10+ years of Program/Project management experience in a technology or engineering environment.
Proven experience managing large teams in an onsite model.
Experience working directly at client locations with strong customer management capability.
Strong understanding and practical usage of KPI-driven management, dashboards, and data-based decision making.
Highly result‑oriented with a track record of delivering measurable outcomes.
Excellent communication, leadership, and stakeholder management skills.
Strong presentation abilities for executive-level reviews and discussions.

Nice To Haves

Experience in system-level product development, validation, and testing.
PMP, Agile, or related project management certification.
Experience with onsite–offshore operational models.

Responsibilities

Lead, manage, and mentor a cross-functional team of onsite resources.
Drive program performance using KPI-driven tracking, dashboards, and measurable productivity indicators.
Serve as the primary point of contact for the customer and internal stakeholders.
Conduct regular customer interactions to review program progress and address requirements.
Ensure results-oriented execution with clear ownership, milestones, and deliverables.
Ensure effective team communication including daily/weekly standups, updates, and issue tracking.
Support onsite recruitment activities including candidate screening, interviews, and onboarding.
Prepare and deliver detailed status reports on KPIs, risks, issues, achievements, and forecasts.
Manage customer expectations and maintain strong relationships through consistent engagement.
Coordinate Monthly Reviews and Quarterly Business Reviews with customers and senior leadership.
Implement governance models with KPI tracking, SLA adherence, and performance metrics.
Handle escalations, root-cause analysis, and action planning.
Possess strong high-level technical understanding of system-level design, development, and testing.
Support the team in technical problem-solving by interfacing with right stakeholders.
Ensure adherence to system-level development and validation best practices.
Manage end‑to‑end financial processes, including project invoicing, timesheet validation, budgeting, and cost tracking to ensure operational requirements.
Experienced in financial analysis and CM calculations to monitor project profitability, identify variances, and drive corrective actions.