Program Manager

Prequel Solutions•Harrisburg, PA

About The Position

Position Overview The Enterprise Program Manager will lead the delivery of a large-scale, cross-functional enterprise initiative. This role is responsible for aligning strategy with execution across multiple projects and workstreams, ensuring accountability, and driving successful outcomes in a complex, fast-paced environment. The Program Manager will establish governance frameworks, operating models, and delivery standards while coaching teams and improving ways of working. Key Responsibilities Program Leadership & Accountability Own end-to-end delivery of a complex, multi-workstream program Define program vision, structure, and execution strategy Drive alignment across product, engineering, UX, vendors, and stakeholders Ensure accountability and clarity at all levels Operating Model & Governance Design and implement program governance and operating cadence Define roles, responsibilities, and escalation paths Lead steering committees and governance forums Ensure adherence to program standards and best practices Planning & Execution Develop and maintain an integrated master roadmap Identify and manage cross-workstream dependencies Lead periodic planning and prioritization cycles Ensure delivery is on time, within scope, and within budget Team Organization & Enablement Structure teams for clarity and effectiveness Coach product managers, project managers, and team leads Establish expectations for deliverables and communication Address gaps in performance and execution Stakeholder Management & Communication Serve as the primary point of accountability for program outcomes (in partnership with Product Managers) Deliver clear, concise executive-level reporting Translate complex information into actionable insights Facilitate alignment and resolve cross-team conflicts Risk, Issue & Decision Management Proactively identify risks, issues, and blockers Drive mitigation strategies and resolution Escalate critical issues with clear recommendations Enable timely, informed decision-making Financial & Vendor Oversight Manage program budget, forecasting, and financial tracking Oversee vendor performance and accountability Ensure alignment of contracts, procurement, and deliverables with program goals Additional Responsibilities Support Agile team coordination and Scrum activities Assist Scrum Masters with ceremonies (sprint planning, standups, reviews, retrospectives) Track project progress, timelines, and deliverables Support Product Managers in tracking objectives and key results Maintain project documentation and reporting tools Facilitate communication between technical and business teams Monitor team performance using Agile metrics Contribute to leadership presentations and reporting

Requirements

8–10 years of program or portfolio management experience
Proven success managing large-scale, multi-year, multi-million-dollar programs
Experience managing multiple concurrent workstreams
Experience working with internal teams and external vendors
Ability to lead and influence without direct authority
Strong coaching and mentoring capabilities
Comfortable engaging in critical conversations with senior stakeholders
Exceptional written and verbal communication skills
Deep expertise in governance, planning, and execution frameworks
Strong understanding of Agile, Waterfall, and hybrid methodologies
Ability to bring structure to ambiguous or underperforming environments

Nice To Haves

Experience with Salesforce (preferred)
Relevant certifications (e.g., PMP, Scrum)
Experience building or stabilizing early-stage programs
Strategic thinking with strong execution focus
Organizational design and operational excellence
Accountability and ownership mindset
Conflict resolution and stakeholder alignment
Risk-based decision-making
Strong attention to detail and structured thinking

Responsibilities

Own end-to-end delivery of a complex, multi-workstream program
Define program vision, structure, and execution strategy
Drive alignment across product, engineering, UX, vendors, and stakeholders
Ensure accountability and clarity at all levels
Design and implement program governance and operating cadence
Define roles, responsibilities, and escalation paths
Lead steering committees and governance forums
Ensure adherence to program standards and best practices
Develop and maintain an integrated master roadmap
Identify and manage cross-workstream dependencies
Lead periodic planning and prioritization cycles
Ensure delivery is on time, within scope, and within budget
Structure teams for clarity and effectiveness
Coach product managers, project managers, and team leads
Establish expectations for deliverables and communication
Address gaps in performance and execution
Serve as the primary point of accountability for program outcomes (in partnership with Product Managers)
Deliver clear, concise executive-level reporting
Translate complex information into actionable insights
Facilitate alignment and resolve cross-team conflicts
Proactively identify risks, issues, and blockers
Drive mitigation strategies and resolution
Escalate critical issues with clear recommendations
Enable timely, informed decision-making
Manage program budget, forecasting, and financial tracking
Oversee vendor performance and accountability
Ensure alignment of contracts, procurement, and deliverables with program goals
Support Agile team coordination and Scrum activities
Assist Scrum Masters with ceremonies (sprint planning, standups, reviews, retrospectives)
Track project progress, timelines, and deliverables
Support Product Managers in tracking objectives and key results
Maintain project documentation and reporting tools
Facilitate communication between technical and business teams
Monitor team performance using Agile metrics
Contribute to leadership presentations and reporting