Program Manager

HeadFirst B.V.Denver, CO

About The Position

The Program Manager is responsible for the expansion, growth, and diversification of the service offerings for the client. In addition, this resource will ensure that the strategic direction of the program is translated into program operations.

Requirements

  • A high degree of impact with the ability to quickly build relationships and collaborate effectively across and within teams.
  • Leads by example and drives team engagement spirit with a proven ability to recognize and encourage potential and to develop team through a variety of methods.
  • Driven, dynamic, and innovative with a hunger to succeed.
  • Excellent organizational and leadership skills.
  • Excellent communication, interpersonal and presentation skills
  • Ability to build strong third-party relationship given high level of industry aptitude.
  • Thorough knowledge of market changes and forces that influence the talent market.
  • Demonstrable analytical and problem-solving abilities.
  • Ability to address the volume and strategy needed to support $30 million portfolio.

Nice To Haves

  • Ideally experience in managing a contingent program in Canada and United States.

Responsibilities

  • Utilize tools such as LinkedIn Talent Insights and MRA data to identify issues and provide suggestions related to requisition fulfillment challenges.
  • Provide client decision support regarding appropriate worker classification.
  • Provide clients with supplier optimization recommendations, and assist Supplier Relations with contract terminations as needed.
  • Deliver supplier scorecards, and corrective actions or probation related to contract violations.
  • Assist in qualifying suppliers and contract negotiations as needed to support programs.
  • Identify and resolve issues that arise.
  • Measure Maintain and monitor daily, weekly, monthly, quarterly reports to identify trends, gaps, opportunities.
  • Work with client to monitor program satisfaction (stakeholders & hiring managers), provides order fulfillment coaching to team members.
  • Work with client to monitor supplier satisfaction, provide necessary coaching to suppliers.
  • Interpret data with market context and industry insights for client review.
  • Provide updates and recommend best practices for program and/or system enhancements.
  • Develop and manage projects related to program/team development and improvement
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