Program Manager
About The Position
The Program Manager is responsible for designing, coordinating, and executing strategic programs that support the organization’s business objectives and drive cross-functional alignment. This role manages multiple complex initiatives, oversees program deliverables, and ensures effective resource allocation to maximize impact and efficiency. Through the use of data-driven analysis, the Strategic Program Manager evaluates progress, identifies risks, and provides actionable recommendations to senior leadership. By fostering collaboration across teams and ensuring compliance with organizational policies, the Strategic Program Manager enhances operational effectiveness, drives continuous improvement, and supports long-term organizational growth.
Requirements
- Completed Bachelor’s Degree in Business, Project Management, or a related field, or relevant work experience required
- 5+ years of experience in program, project management, business, or a relevant functional area
- Ability to travel to SHI, partner, and customer events
- Ability to travel up to 25%
- Ability to thoroughly understand and analyze contracts and statements of work. - Intermediate
- The ability to effectively utilize applications like Word, Excel, PowerPoint, OneNote, Project, and Visio to enhance productivity and perform various tasks efficiently. - Intermediate
- Ability to effectively communicate and collaborate with C-suite executives and other leaders, ensuring alignment of strategic initiatives and organizational objectives. - Intermediate
- Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization. - Intermediate
- Ability to cultivate and maintain effective relationships with business partners, ensuring collaborative success and strategic alignment. - Intermediate
Responsibilities
- Develop, implement, and manage strategic programs that align with organizational goals and support business growth and transformation.
- Lead cross-functional project teams, setting clear objectives, timelines, and deliverables while promoting a culture of excellence, accountability, and continuous improvement.
- Coordinate resource allocation and operational budgeting for assigned programs in partnership with senior leadership, ensuring effective utilization and alignment with business priorities.
- Monitor, track, and report on program performance and outcomes using data-driven metrics and analytics, providing regular updates and recommendations to senior leadership.
- Collaborate closely with key stakeholders across departments to streamline processes, improve workflows, and drive enhancements in program execution and customer satisfaction.
- Establish clear program governance structures, define roles and responsibilities, and implement accountability measures to ensure successful program delivery.
- Ensure adherence to organizational policies, procedures, and standards while proactively identifying and mitigating program risks through robust management strategies and contingency planning.
- Oversee the development and delivery of program enablement materials and training, ensuring alignment with organizational vision and best practices.
- Serve as a liaison between project teams, executives, and senior leaders, facilitating communication, decision-making, and the achievement of strategic program objectives.
- Support talent development within program teams, including recruitment, onboarding, and engagement, to build strong relationships and foster a collaborative, high-performing environment.
Benefits
- Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
