Program Manager - P&C

ZensarSan Diego, CA
5hRemote

About The Position

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? Lead multi-project delivery for US Insurance customer. Steer the governance, stakeholder engagement, and program outcomes. Ensure adherence to SOW, SLAs and quality standards.

Requirements

  • Bachelor’s degree: PMP/Agile certifications preferred.
  • Proven experience in large-scale programs with client-facing role.
  • Strong skills in delivery, stakeholder engagement, risk management and communication
  • Program management in Agile/Waterfall model with onshore/offshore spread of servicing team
  • Flexible but focussed
  • Excellent communication, working with members of different culture to drive the outcome
  • MS Project, Jira/Azure DevOps, Power BI, Excel.

Responsibilities

  • Drive program delivery, integrated planning and milestone tracking.
  • Manage client stakeholders, escalations and reporting.
  • Mitigate risks, ensure compliance and adhere to quality gates.
  • Lead cross-functional own and customer teams.
  • Should be able to discharge duties of Scrum Master
  • Publish dashboards and KPIs using tools like Jira, Power BI.
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