PROGRAM MANAGER (Contract)

Think TrueLos Angeles, CA
15h$300 - $400Onsite

About The Position

ThinkTRUE is seeking a 3-month freelance, LA-based Program Manager, to support the planning and execution of live events and experiential programs. This role reports directly to the Senior Production Director and is initially structured as a contract position, with the potential to convert to full-time based on performance and team fit. As Program Manager, you bring deep experience in live event production, game presentation/operations, or large-scale entertainment environments. You are equal parts strategic and hands-on—able to build a show from the ground up, manage budgets and vendors, and step into a stage manager or show-caller role during execution. You thrive in fast-paced environments, collaborate seamlessly across teams, and are passionate about creating memorable live experiences.

Requirements

  • Bachelor's degree in Communications, Event Management, Sports Management, or a related field (or equivalent professional experience)
  • 5+ years of experience in live event production, game presentation, entertainment management, or large-scale experiential events (sports experience preferred)
  • Demonstrated experience building run-of-show documents and production scripts, not solely executing pre-written shows
  • Proven ability to manage talent and production crews in high-pressure, live-event environments
  • Strong understanding of live event production flow, timing, and creative storytelling
  • Proficiency in Microsoft Office, Google Suite, and production tools (e.g., Shoflo – 1+ year experience required; Asana)
  • Working knowledge of A/V systems, lighting, and special effects coordination
  • Budget management experience required
  • Highly organized with exceptional communication and multitasking abilities
  • Coachable mindset with openness to feedback and growth
  • Collaborative and relationship-driven, with the ability to work effectively across departments and with vendors
  • Comfortable working non-traditional hours, including early mornings (as early as 3am), nights, weekends, and holidays
  • Able to stand, sit, and walk for extended periods during event days
  • Passionate about creating memorable, high-quality live experiences
  • Established relationships within the A/V and venues
  • Experience working with A-list talent and well-known influencers

Nice To Haves

  • familiarity with tools such as Procim is a plus
  • Photoshop experience a plus

Responsibilities

  • Can independently build, manage, and execute live event programs, from concept through show execution, by developing production plans, run-of-show documentation, and budgets while maintaining creative integrity, operational efficiency, and high production quality.
  • Manage event budgets across multiple projects, identifying efficiencies while maintaining production quality
  • Develop and manage all production materials including, run-of-show documents, scripts, cue sheets, production schedules, staffing plans, and supply lists
  • Oversee event execution on-site, serving in a stage manager and/or show-caller capacity while maintaining show flow & timing
  • Lead and manage production staff, crew, and on-site teams, including briefings, call times, and real-time troubleshooting
  • Book, manage, and coordinate talent and vendors (A/V, DJ, Emcees/Hosts, Speakers, etc.), including scheduling, briefings, technical requirements, contracts, and payments
  • Collaborate cross-functionally with Creative and Account teams to integrate ideas while ensuring feasibility, budget alignment, and executional excellence
  • Support additional events as needed, ranging from staffing and briefing assistance to full in-person execution
  • Maintain clear and consistent communication with internal teams and external partners throughout all phases of production
  • Ensure all production documentation and post-event wrap materials are completed accurately and on time
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