Program Manager

Fastly • San Francisco, NY

2d • Hybrid

About The Position

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Posting Open Date: 4/9/26 Anticipated Posting Close Date: 7/9/26 Job posting may close early due to the volume of applicants. Program Manager - Executive Planning & Operations Fastly is looking for a passionate Program Manager to drive execution of critical product development and engineering efforts across our business. This role will partner with leadership in Program Management, Product, Engineering, Business Operations, Finance, Marketing, Customer Success, Sales, and others to develop plans and drive successful business outcomes. The ideal candidate excels at understanding both the business objectives and technical execution of improving Fastly’s platform, operations, and delivering products that delight customers and Fastlyans alike. The role will be responsible for helping teams create plans, coordinate workstreams, deliver results, and keep management informed. You’ll drive multiple programs simultaneously, build transparency within the organization, enable informed prioritization decisions using data, and identify potential issues. You’ll be a leader at Fastly. You will drive outcomes that enable our products, platform, and operations to be simple, scalable, and more useful to our customers and Fastlyans. You’ll be essential to our success, relied upon by a wide array of individuals and teams. The projects and programs you lead will give you a clear line of sight to the benefit delivered to Fastly’s customers, and our bottom line. This is a role which has an impact on a large number of human lives. We provide a supportive environment with friendly teams, where you can learn and develop. We check our egos at the door. You’ll make sure our customers benefit from services built to the highest standards in the industry. We are a global, distributed team with the dedication and tools in place to make it work.

Requirements

• 4+ years proven experience in Program Management
• 3+ years of product development, GTM, or software engineering program experience and various methodologies including Agile practices
• Strong communication, problem-solving, and facilitation skills
• Experience working with distributed teams and remote working environments
• Demonstrated ability to lead team initiatives by influence
• Process and detail oriented, yet comfortable with ambiguity
• Effective analytical skills with a drive toward providing measurable data
• Strong sense of ownership with a willingness to go above and beyond to chase down loose ends that lead to successful delivery
• Focus on results and outcome, not just process
• Strong action bias, preference for execution and incremental improvements, focused on outcomes
• Comfortable with change, multi-tasking and managing priorities with outstanding organizational skills
• Self-motivated and proactive to maintain momentum and progress, and an ability to operate autonomously
• Collaborator who can execute whilst building positive relationships, proven capability in reducing organizational impedance, and possesses the appropriate levels of urgency
• Ability to integrate experiences and training to learn new technological paradigms

Responsibilities

• Drive multiple Product, Engineering, and Operations-led programs through a full program lifecycle of concept through launch
• Work closely with cross-functional resources as primary point of contact representing the Product, Engineering, and Operations teams
• Participate in regular planning, help teams remove blockers, handle dependencies, and drive resolution to prioritization decisions
• Work with teams during quarterly planning to ensure that mechanisms are built to accurately track and status deliverables during execution periods
• Ensure timely updates on OKRs and KPIs from teams including product adoption, delivery quality, and platform health
• Instill discipline and consistency across teams teams in terms of operational methodologies and documentation working with Manager & Senior Manager level resources
• Coordinate across teams often using varied project management techniques
• Lead special efforts as needed and support improvement of team processes

Benefits

• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package including medical, dental, and vision insurance.
• Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees.
• We also offer 401(k) (including company match) and an Employee Stock Purchase Program.
• For 2026, we offer 12 paid local holidays, 12 paid company wellness days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees