Program Manager (PM)

Rise and Shine Social Enterprise•Springfield, OR

About The Position

Position Summary: Reporting to the Director of Homes the Program Manager manages assigned program and ensures compliance with objectives stated in the individual support plans (ISP), including behavioral and medical plans so that the needs of individuals served are met; ensures compliance with federal, state, and local laws and regulations, agency policy and procedures; and ensures that all staff receive the training required and necessary to deliver quality services.

Requirements

Two or more years’ experience in Supervisory role in a residential, educational, or vocational setting serving people with disabilities. Or Bachelor’s degree in Social Work, Special Education, Psychology, or a related field; Or Equivalent combination of education and experience totaling more than four years.
Experienced at writing, reviewing and implementing ISPs.
Ability to review and critique Behavioral Support Plans (BSPs) and Nursing Care Plans.
Knowledgeable of Oregon Administrative Rules (OARs), updates and licensing.
Must have and demonstrate a positive, solutions – oriented mindset, and a positive attitude
Must have a valid Oregon driver’s license and be insurable by company provider.
Must pass Oregon criminal background screening.
Must be able to lift up to 40 lbs., bend and/or squat
Must be able to walk up and down stairs.
Must be able to perform job with or without a reasonable accommodation.

Responsibilities

Foster positive working relationships between the Staff and management, clients, and community parties.
Coordinate with agency nurse and/or Behavioral Specialist, and other professionals so client needs are being met on a timely basis.
Attend meetings (staff/1:1s/management) and coordinate, including scheduling staff and house meetings
Ensure that policies, procedures, and necessary forms are updated and implemented as required by additions or modifications to OARs.
Support Quality Assurance Department (QA) in meeting all state licensing requirements and are operated at the highest level of care possible by supporting sites and managers with resolving QA reviews and licensing Plans of Improvement.
Provide administrative review of General Event Reports (GERs) within 3 business days, communicating trends, concerns, and other issues of concern to Quality Assurance, Human Resources and Director of Programs, as needed.
Ability to work any shift in coverage of subordinate staff and cover on-call /minimum one week/weekend each month.
May participate in interviewing, selecting, training and adjusting hours of work; planning and directing work of DSPs; appraising and evaluating work performance of DSPs. Reports evaluations and recommendations of employees to Human Resources.
Point of contact for DSP complaints and grievances. Follows grievance process.
Ensure OSHA compliance at the program site.
Training new staff and current staff as needed, staff evaluations, positive team building.
Daily Operations: includes but not limited to: Household shopping, Maintenance reports, Safety reports, House finances, support staff and clients.
Daily Audits and Entries in Therap,
Other duties as requested by upper management.