Program Manager-Blended Case Management

Merakey • Warminster Township, PA

2h

About The Position

Blended Case Management Program Manager Opportunity in Bucks County!
Make an impact by leading services that support individuals ages 5 and up.
As Program Manager, you’ll oversee daily operations, guide staff, coordinate
program activities, and ensure high‑quality, client‑focused care.

Requirements

• Masters Degree in social work, psychology, rehabilitation, activity therapies, counseling or education and 3 years mental health direct care experience; OR A bachelor’s degree in sociology, social work, psychology, gerontology, anthropology, history, criminal justice, theology, counseling, education, or be a registered nurse, and 5 years mental health direct care experience, 2 of which shall include supervisory experience; OR A bachelor’s degree in nursing and 3 years mental health direct care experience.
• 1 year management experience
• Available to work: Monday-Friday 9am-5pm; 8am-4pm; plus on-call as needed for team support
• Knowledge of human services principles, best practices, and evidence-based interventions relevant to the program's focus area (e.g., mental health, homelessness, youth services).
• Knowledge of community resources, services, and support networks available to program participants, including social service agencies, government programs, and community-based organizations.
• Strong problem-solving skills, with the ability to identify challenges, develop solutions, and make informed decisions in a fast-paced and dynamic environment.
• Excellent organizational skills, with the ability to manage multiple priorities, meet deadlines, and coordinate program activities, resources, and logistics effectively.
• Flexibility and adaptability to respond to changing needs, priorities, and circumstances, adjusting program strategies and approaches as necessary to achieve desired outcomes.

Responsibilities

• Oversee community-based Case Management Program and team which assists consumers by linking them to services and resources.
• Oversee daily operations of the Program, ensuring alignment with organizational mission, strategic goals, and regulatory standards.
• Review of financial guidelines and productivity of the case management team.
• Provide direct supervision, support, and training to case managers (up to 9) and the program administrator.
• Support and guide in Crisis Response
• Support staff in developing individualized service plans and addressing complex client needs through case consultation and coaching.
• Identify opportunities for program growth, innovation, and funding.
• Support in the development and management of program budgets, revenue analysis, overseeing billing processes and ensuring timely collection while working with the AR team.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager