Program Manager

M Financial Group•Dallas, TX

12h•Hybrid

About The Position

M Financial Group is looking for a Program Manager to join our team. This role is designed for a highly capable, self-directed operator who can manage complex initiatives across business units, keep leaders aligned and informed, and bring structure where ambiguity exists. The Program Manager will lead and coordinate strategic and operational initiatives that span multiple teams, stakeholders, and dependencies. This person must be comfortable working with executives, business leaders, technology teams, and external partners to drive progress, surface risks, support decision-making, and communicate status simply and clearly. The ideal candidate brings a combination of program and project management discipline, business judgment, and adaptability. They are scrappy, practical, and not overly attached to one methodology. They know how to use tools such as Azure DevOps to maintain visibility and momentum, but they do not confuse process with progress. They can lead themselves, be led when direction is given, and operate effectively in a lean environment where partnership, follow-through, and clear communication matter.

Requirements

4–7 years of experience in program management, project management, or a similar cross-functional delivery role
Experience working in financial services, insurance, fintech, or similarly complex and regulated environments preferred
Demonstrated success managing initiatives across multiple teams or business units with competing priorities
Experience supporting executive stakeholders through effective reporting, meeting facilitation, and decision support
Experience using Azure DevOps and related project/program tracking tools
Strong ability to organize ambiguous work, create structure, and keep momentum without excessive oversight
Excellent written and verbal communication skills, including the ability to simplify complex information for executive audiences
Strong meeting management skills, including agenda development, facilitation, note capture, action tracking, and follow-through
Proven ability to identify risks, manage dependencies, and drive accountability in a matrix organization
Comfort working in a lean, evolving environment where roles may flex and priorities may shift
Strong judgment, professionalism, and ability to build credibility across levels of the organization
Bachelor’s degree in business, finance, technology, or a related field, or equivalent practical experience

Nice To Haves

Experience partnering with technology teams on systems, platform, workflow, or business process initiatives
Working knowledge of software delivery concepts and the systems development lifecycle
Familiarity with insurance, wealth, financial operations, or enterprise service environments
PMP, CAPM, Scrum, or other project/program certification is a plus, but not required
Experience building simple, executive-friendly dashboards or status reporting packages
Experience helping teams adopt practical governance and delivery disciplines

Responsibilities

Lead end-to-end delivery of cross-functional programs and projects from intake and planning through execution, implementation, and closeout
Partner with executive sponsors, business leaders, and functional teams to define scope, goals, timelines, dependencies, risks, and success measures
Keep senior leaders on track by driving clarity on decisions, ownership, timing, and next steps
Facilitate meetings with purpose, document outcomes, and translate discussions into clear actions, decisions, and follow-up
Produce concise, useful meeting notes, status updates, dashboards, and executive summaries tailored to the audience
Manage initiatives across multiple business units and teams, ensuring coordination, accountability, and forward movement in a matrixed environment
Maintain program and project records in Azure DevOps and related tools, ensuring work is visible, current, and actionable
Identify risks, issues, blockers, and decision points early; escalate appropriately and propose practical options for resolution
Support leaders in prioritization, sequencing, and tradeoff discussions across competing workstreams
Track milestones, dependencies, action items, and deliverables, and hold teams accountable to commitments
Build strong relationships across business and technology teams, including leaders in finance, insurance, operations, and related functions
Help standardize reporting, governance, and operating rhythms without introducing unnecessary bureaucracy
Support change adoption by reinforcing communication, readiness, and accountability across impacted teams
Contribute to improving PMO practices, templates, and tools in ways that are useful, lightweight, and scalable
Assist with other duties as assigned