Program Manager, Welcome Network and Community Engagement

City of Philadelphia • Philadelphia, PA

2d • $65,000 - $75,000

About The Position

The Office of Immigrant Affairs seeks a detail-oriented individual with exceptional program management skills to support the office’s Welcoming Network. The Philly Welcoming Network is a cross-sector collaboration of public and private partners committed to the successful inclusion of immigrants in our city. By stewarding the Welcome Network Program, this position supports and coordinates the efforts of many partners across immigrant communities and immigrant-serving organizations. Additionally, this position supports OIA’s community outreach and strategic communications initiatives.

Requirements

• Strong project manager with experience leading complex programs with multiple stakeholders.
• Strong written and verbal communication skills and the ability to create and present project reports and to communicate effectively with stakeholders and senior leadership.
• Extensive experience facilitating community meetings, workshops, and events to gather input, share resources, and strengthen community partnerships.
• Experience managing digital communications campaigns and community outreach initiatives.
• Demonstrated ability to work collaboratively across diverse stakeholders.
• Strong analytical skills and knowledge of the principles of project management.
• Multilingual or bilingual proficiency; priority languages include Arabic, Mandarin, French, and Spanish, both written and verbal proficiency.
• Passion for immigrant community wellbeing and for the City of Philadelphia’s welcoming policies and programs.
• Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to the job
• Four (4) years of experience in a field related to the job, including two (2) years of experience which were in a community outreach, public engagement, or program management capacity.
• Previous strategic communications experience in drafting and disseminating digital content, including newsletters and social media platforms
• Previous experience working within immigrant and refugee communities, or immigrant-serving organizations.
• Previous experience working in multilingual settings, and/or diverse cultural backgrounds
• Previous administrative or operational experience, including project management responsibilities, overseeing multiple, large-scale, cross-functional teams or projects.

Responsibilities

• Coordinate Philly Welcoming Network activities, including meetings, working groups, summits, information sessions, and collaborative activities.
• Steward positive relationships and stakeholder engagement with nonprofit, community-based, and government partners.
• Track deliverables, timelines, and outcomes across multiple initiatives.
• Assist with planning and execution of events, convenings, and capacity-building activities.
• Serve as co-supervisor for Welcoming Network VISTA Fellow and a mentor for interns supporting OIA.
• Process and manage vendor payments in accordance with organizational policies and timelines.
• Support grant applications and administration by applying knowledge of grants management principles, program evaluation, and compliance requirements.
• Support OIA’s strategic communication efforts, including drafting and disseminating digital newsletters, social media content, blog posts and print collateral
• Develop creative content and strategies to amplify and share the Welcome Network and OIA’s work, including content for social and digital platforms, reports, and presentations tailored to community audiences.
• Oversee event planning, logistics, and execution for Welcome Network meetings and summits, as well as support OIA’s regular community partnership and outreach events.
• Identify and support opportunities for Welcome Network members and OIA leadership to communicate work and priorities to key audiences.
• Developing annual activity reports that assess the success of OIA efforts and sharing those reports with community partners.

Benefits

• City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program.
• The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.
• Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees