Program Manager: Transitional Supportive Housing

CARDEA HEALTH•Castro Valley, CA

1d•$72,000 - $90,000•Onsite

About The Position

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness. At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together. Work Location: Fairmont Tiny Homes Job Summary: The Associate Program Manager will assist with direct personal and program activities for Cardea Health Transitional Housing Programs, which is a large recuperative care program serving people who have experienced homelessness. The Associate Program Manager is accountable for overseeing facilities management, clinical personnel, housekeeping/caregiving functions, food service, transportation, and housing navigation and care coordination needs at our Fairmont Tiny Home location. The Associate Program Manager will work with the nursing team to manage the flow of clients through the program, from admission to discharge.

Requirements

Bachelor’s degree or equivalent professional experience
At least two years of related experience required.
Proven experience as a team leader and operations professional
Experience working with people experiencing homelessness preferred
Experience working in healthcare preferred
Must provide proof of COVID vaccination or willing to be vaccinated
Have a passion for serving marginalized populations
Proficiency in Microsoft Office Suite is required
Discretion and confidentiality in handling sensitive information
Professionalism, integrity, and a proactive approach to problem-solving

Nice To Haves

Excellent communication skills, both written and verbal, with the ability to interact professionally with diverse team members and clients
Strong leadership skills, including team building
Excellent organizational skills and attention to detail
Excellent critical thinking and creative problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to function well in a high-paced and at times stressful environment
Display resilience and resourcefulness in tackling tasks and finding solutions

Responsibilities

Assist the Program Director of Transitional Housing and Director of Nursing for Transitional Housing with leading a team of dedicated clinical and non-clinical professionals
Oversee facilities and operations at a site of residential tiny home units
Manage personnel and operations related to Clinical staff
Case management
Housekeeping
Caregiving
Food service
Transportation
Housing navigation
Troubleshoot issues as indicated
Escalate challenges when appropriate
Manage client experience in the program from referral to discharge
Assist with data reporting as required for assessment of program performance
Maximize program efficacy in securing service connections and permanent housing for clients
Ensure that clients move through program in accordance with program parameters
Fill all beds promptly