Program Manager, Surgery Coordination

Seattle Children's • Seattle, WA

2d • Hybrid

About The Position

This is a Monday-Friday day schedule, with the ability to work 1 day per week remote. The Program Manager, Surgery Coordination provides strategic program management for the end-to-end surgical scheduling lifecycle, serving as a key operational link between surgeons and service lines and other key stakeholders. In partnership with surgeons and service line leaders, this role is responsible for the standardization of scheduling workflows to ensure they remain efficient, scalable, and aligned with institutional policies and perioperative governance. The Program Manager also maintains robust training, onboarding, and cross-coverage systems for surgical scheduling to ensure high-performing teams and staffing stability across departments. As a subject matter expert in scheduling technology and EMR optimization (Epic/OpTime), the Program Manager leads continuous improvement initiatives that improve the overall experience for patients and families, increase efficiency, and maximize resource utilization. The Program Manager I is responsible for management of a specific program or group of programs in a specialty/functional area including scheduling and budgeting activities, working in collaboration with leaders to implement the program's objectives in support of identified goals and the continuous improvement process. Responsible for monitoring the program's effectiveness and mobilizing stakeholders in support of continuous improvement to the program. Organizes interdepartmental activities ensuring ongoing effective program operation and/or implementation. Responsible for identifying opportunities to enhance or expand the program and presenting proposals to management. Oversees the process of executing initiatives essential for the success of the program, including communication with all stakeholders, both internal and external. May oversee and lead teams in support of the program's objectives. SERIES CONCEPT: A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization. There is a defined plan to accomplish a particular objective with elements and scope that distinguish it from the usual scope and responsibilities of a department or functional area. The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact. A program typically has a long-term focus with an expectation that the plan/program will serve or impact on-going needs or goals. The primary responsibilities and accountabilities are typically transferable from one program to another. The performance of administrative tasks are in support of the individual's performance specific to the program.

Requirements

• Bachelor’s Degree in business, health care or related field or equivalent combination of education and experience.
• Three (3) years experience in a lead role overseeing program/project management.
• Three (3) years experience working on quality and process improvement projects with cross-functional teams; including data collection, analysis and reporting.
• Proven record of project completion, program planning, execution and status reporting.
• Experience leading committees, activities and staff.

Nice To Haves

• Experience working in public health, health care or social services.
• Project Management Professional (PMP) Certification.
• Experience analyzing improvement data and working with internal clients to analyze and develop improvement strategies.
• Experience project managing large complex organizational initiatives that cross all departments and roles.

Benefits

• Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.
• Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees