Program Manager, Strategy & Operations

Aledade • Arlington, VA

1d • Remote

About The Position

We are seeking a Program Manager, Strategy & Operations to join the Office of the Chief Strategy Officer. In this role, you will serve as the quarterback for our Annual Operating Plan (AOP) and Objectives and Key Results (OKRs), driving the disciplined execution and operational excellence required to meet Aledade’s strategic priorities.

As a strategic operator and internal consultant, you will partner with leaders across the organization to turn high-level vision into actionable outcomes. You will be instrumental in bridging the gap between strategy and execution—fostering cross-functional collaboration, proactively addressing roadblocks, and ensuring our teams remain aligned with our most ambitious goals.

This is a unique opportunity to gain direct exposure to senior leadership while developing your operational toolkit. By ensuring our business objectives are translated into successful results, you will contribute directly to Aledade’s mission of empowering independent primary care.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.

Requirements

• 5+ years progressive experience in operations, strategy, program management or consulting
• Bachelor’s degree or equivalent work experience

Nice To Haves

• Master’s degree preferred
• Proven ability to build strong relationships, influence without authority, and effectively collaborate with cross-functional teams, including senior leaders.
• Demonstrated experience in managing projects, tracking performance, and driving execution in a complex environment.
• Ability to think critically, identify issues, and develop actionable strategic solutions.
• Exceptional written and verbal communication skills, with the ability to clearly articulate complex information to diverse audiences and influence stakeholders.
• Self-motivated, with a strong sense of ownership and accountability for outcomes.

Responsibilities

• Drive Accountability: Own the end-to-end performance management of AOP Objectives and Key Results, ensuring owners are empowered and accountable for delivering on their targets.
• Maintain Operational Tempo: Act as the heartbeat of the AOP, ensuring consistent progress through proactive follow-ups, closing feedback loops, and keeping cross-functional workstreams on schedule.
• Surface & Mitigate Risk: Early-identify systemic risks or operational blockers to OKR success; partner with teams to develop mitigation strategies and escalate critical issues to leadership to ensure a path forward.
• Lead Planning Cycles: Facilitate the departmental annual planning process and mid-year (2H) adjustments, ensuring departmental goals remain ambitious yet realistic.
• Continue to Build the Playbook: Continuously refine and document the AOP Playbook at Aledade, codifying best practices to make each planning cycle more efficient and predictable than the last.
• QBR Preparation: Partner with department Ops Leads to prepare high-quality materials and narratives for Quarterly Business Reviews (QBRs), ensuring a data-driven story of progress and challenges.
• Stakeholder Management: Build deep, trust-based relationships across the organization to facilitate honest discussions regarding progress, resource gaps, and cross-departmental dependencies.
• Early Alignment Integration: Act as the "glue" between departments, ensuring that initiatives have early and consistent alignment with Analytics, Field, and Product stakeholders.
• Cross-Functional Bridge: Serve as the central point of contact to ensure that changes in one department’s roadmap are communicated and reconciled with the broader AOP.

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees