Strategy & Program Manager

Demandbase

About The Position

As a Strategy & Program Manager, Business Operations, you will play a central role in driving execution of Demandbase’s highest-priority strategic initiatives, including AI-first product and go-to-market transformation. Reporting into the Business Operations & Strategy team within the Office of the CFO, you will own end-to-end program execution—from planning and alignment through delivery, reporting, and impact measurement. This role requires strong program management discipline, analytical rigor, and the ability to coordinate across Product, GTM, and Finance teams. You will ensure strategic initiatives are delivered on time, risks are actively managed, and leadership has clear visibility into progress and business impact.

Requirements

3-5 years of experience in Strategy, Business Operations, Consulting, or Program Management, preferably in a SaaS or technology environment.
Proven ability to lead complex, cross-functional initiatives with structure, rigor, and measurable outcomes.
Strong analytical skills with hands-on experience working with KPIs, dashboards, and business metrics.
Excellent written and verbal communication skills, with the ability to distill complex topics for executive audiences.
High degree of ownership, organization, and attention to detail; able to operate effectively in ambiguous environments.
Bachelor’s degree in Business, Finance, Economics, or a related field, or equivalent practical experience.

Nice To Haves

Experience partnering closely with Finance, Product, and/or GTM teams preferred.
Working knowledge of tools such as Google Workspace, Salesforce (SFDC), Asana, Smartsheet, Tableau, or similar platforms.

Responsibilities

Own day-to-day program management for company-level strategic initiatives, including planning, execution, and delivery.
Develop and maintain detailed program plans covering workstreams, milestones, owners, dependencies, and timelines.
Identify execution risks, resource gaps, and cross-functional dependencies; drive mitigation plans and escalate as needed.
Establish and run structured operating rhythms, including weekly program reviews and executive check-ins.
Ensure decisions, action items, and commitments are clearly documented and tracked to closure.
Own end-to-end OKR management for strategic initiatives.
Align cross-functional teams on objectives, success metrics, timelines, and ownership.
Track progress against OKRs, surface blockers, and enforce accountability across teams.
Ensure consistency between strategic priorities, execution plans, and reported outcomes.
Define and maintain KPIs to measure execution progress and business impact.
Build and manage program dashboards and status reporting for executives and stakeholders.
Partner with Finance on ROI analysis, financial modeling, and benefits realization tracking.
Translate data and execution outcomes into clear insights and recommendations for leadership.
Prepare materials for CFO and Executive Leadership Team updates, including progress summaries, risk assessments, and impact reporting.
Support quarterly business reviews and board-level presentations with concise, data-driven narratives.
Ensure leadership has a consistent, accurate view of initiative health and tradeoffs.
Coordinate execution across Product, Marketing, Sales, Customer Experience, and Finance.
Act as the central point of alignment to ensure clarity on deliverables, timelines, and ownership.
Drive cross-functional problem-solving to keep initiatives on track.