Program Manager, Strategic Accounts

E2 Optics•Salt Lake City, UT

1d•Onsite

About The Position

E2 Optics is an award-winning, Woman-Owned technology integrator that is a leader in the data center industry, powering the infrastructure for AI, cloud computing, and future innovations. Recognized as one of the fastest-growing and most stable companies in tech, E2 Optics offers employees the opportunity to work with cutting-edge systems in advanced environments. The company is committed to employee growth through hands-on experience, industry certifications, and leadership opportunities. E2 Optics fosters a collaborative, family-centric culture that emphasizes mutual support, mentorship, and celebrating achievements. Individuals looking for a meaningful, fast-paced, and future-focused career are encouraged to join and help shape the future of connectivity.

Requirements

Bachelors degree required
OSHA 10 required
7 - 10 years telecommunications/low voltage management and revenue growth experience
10+ years construction/telecommunications/data center industry experience with strong background in multiple facets of technology
Demonstrated experience with program management, leadership, scheduling, cost control and risk and opportunity management
In-depth understanding of hyperscale engineering requirements, such as data center design, construction and operations, infrastructure installations and quality and safety protocol
Proven project management experience on time, on budget, with safety and quality required
Demonstrated commitment to supporting an environment of world-class client focus, transparency and collaboration
Ability to assess information and interpersonal interactions to negotiate business that meets or exceeds client expectations, while providing a profitable revenue stream for E2 Optics
Considerable decision-making authority and creative problem solving skills regarding procedures, plans, and schedules
Strong leadership, human resources management and conflict resolutions skills
Ability to meet sales targets and production goals
Ability to influence and negotiate
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.) and MS Project
Ability to understand and effectively quote every aspect of the structured cabling system including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross- and interconnections, and testing
Proficient with reading and understanding blueprints of building floor plans and construction designs
Knowledge of data infrastructure industry including technology, quality and safety standards
Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments
Knowledge of the PMBOK Guides and Standards
Excellent organizational, delegation, and communication skills
Results driven and customer focused
Critical thinking and problem-solving skills
Impeccable problem-solving skills
Demonstrated and effective communication and interpersonal skills
Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others
Strong ability to work in teams and foster confidence in all
Must be able to meet E2 Optics driving standards policy

Nice To Haves

Business Administration or Construction degree preferred
PMP certification preferred
RCDD certification is preferred
BICSI Technician Certified preferred
OSHA 30 is preferred
Experience with security, audio visual, videoconferencing, wireless communications preferred
Familiarity with industrys rules and regulations

Responsibilities

Follow safe work practices and adhere to company and client worksite safety policies and procedures, as safety is E2 Optics' number one Core Value
Promote company Core Values to foster and safeguard family-centric culture
Drive relationship strategy for E2 within the strategic account nationwide
Meet goals and metrics in accordance with the mission and goals of the Executive Leadership
Drive collaboration with Company's Safety, Quality, Cost Controls, Continuous Improvement and Operations Teams to ensure delivery of successful projects in excellence, on time and on budget
Develop and oversee evaluation methods to assess program strengths and identify areas for improvement
Produce accurate and timely reporting of program status throughout its life cycle
Oversee project proposals, contracts, finances and ensure profitability is being maximized
Act as the primary point of escalation before escalating to corporate management
Develop strong relationships with regional and corporate customer personnel
Coordinate and run monthly and quarterly presentations as requested by the customer
Assist Senior Project Managers by providing training, coaching, and motivation
Assist Sr. Project Managers in developing budgets and managing overhead appropriately
Identify areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards and comply with all regulations/applicable laws
Prioritize communication and collaboration both internally and externally
Coordinate with corporate human resources, information technology and administration as needed to accomplish business objectives and meet legal and compliance requirements
Develop and maintain strong relationships with manufacturer and distribution partners
Accomplish tasks, roles and results as assigned by management
Be able and willing to travel up to 50% or as required by E2 Optics and/or the customer(s)