Program Manager, Research (Health Policy)

Beth Israel Lahey Health • Boston, MA

8d • $65,000 - $119,995

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Health Policy Section at the Richard A. and Susan F. Smith Center for Outcomes Research at Beth Israel Deaconess Medical Center (BIDMC) is seeking a highly motivated and experienced Program Manager. The Smith Center is devoted to addressing the most pressing issues in health care and U.S. health policy through innovative, rigorous analyses of diverse data sources, including large national registries, administrative claims data, survey-based data, and electronic health record data. The Program Manager will serve as the central administrative and operational leader for the Health Policy Section, working closely with clinician investigators, statisticians, research assistants, post-doctoral fellows, trainees, and institutional leadership within a nationally recognized and rapidly growing research enterprise. In this role, the Program Manager will play a critical part in enabling the production of high-impact, policy-relevant research that regularly informs national discourse and is published in leading medical journals, including the New England Journal of Medicine, The Lancet, and JAMA. The Program Manager will function as the primary administrative lead and liaison for the Health Policy Section under the direction of Dr. Rishi Wadhera, interacting with all levels of internal and external stakeholders. This position requires exceptional organizational skills, sound judgment, and the ability to manage multiple complex priorities simultaneously in a fast-paced academic environment. Key responsibilities include oversight of research operations across a large and expanding portfolio of projects; coordination of multidisciplinary teams; support for grant preparation and management (including NIH and foundation funding); facilitation of data use agreements and regulatory processes; and personnel management. The ideal candidate will demonstrate strong leadership, communication, and customer service skills, with experience supporting complex, collaborative research programs. The Health Policy Section combines real-world data with advanced statistical, econometric, and epidemiological methods to study healthcare access and affordability, quality, value, and population health. The Section also examines how state and federal health policies shape care delivery, clinical outcomes, and health disparities. Research is supported by the National Institutes of Health, the American Heart Association, Donaghue Foundation, and other major extramural sources, and the Section has a strong and sustained record of publishing influential work in the highest-impact medical journals. Health Policy Section at the Smith Center website link: https://research.bidmc.org/rishi-wadhera

Requirements

• Bachelor's degree required; Master's degree preferred.
• 3-5 years related work experience required, 0-1 years supervisory/management experience required.
• Experience in program and/or project development and implementation.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
• May produce complex documents, perform analysis and maintain databases.
• Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
• Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
• Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
• Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Responsibilities

• Serves as the administrative resource and liaison for the program, interacting with all levels of personnel, both internal and external.
• Is knowledgeable in all aspects of assigned research trials to be able to evaluate questions and problems.
• Ensures that all program policies and procedures are developed and up to date.
• Maintains daily correspondence (via email and phone) with all team members and external study/project sponsors in a professional and timely manner, archiving records of correspondence per NIH, FDA, and/or other applicable Federal, State, and local regulations.
• Develops program-specific performance measures to assess effectiveness and success of program components.
• Implements data collection processes and communicates performance through periodic reports to working and executive groups.
• Has the authority to direct and support employees daily work activities.
• Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.
• Assists in planning, monitoring and/or managing budget in functional area of department.

Benefits

• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
• More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
• Equal Opportunity Employer/Veterans/Disabled
• At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging.
• We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.
• While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees