Program Manager, Research

Beth Israel Lahey Health • Boston, MA

20h • $65,000 - $119,995

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Program Manager (PM) will work closely with the Director of the BIDMC Center for Learning Health Care Delivery to lead the development and growth of Cochrane’s Maternal, Newborn, and Child (MNC) Evidence group, and to manage a diverse portfolio of federally-funded domestic research grants in patient safety epidemiology, AI, and learning health systems. The PM will oversee the effective execution of research and programmatic initiatives, spanning planning, coordination, analysis, reporting, and administrative operations. Core activities include: • Providing cross-cutting leadership for the team and project management support, including developing project plans, timelines, and progress reports; supporting data collection and analysis; running meetings and programs; developing web and newsletter content; assisting with manuscript preparation; and communicating team accomplishments • Grant and funding development: working directly with leadership and provide critical support in proposal development, presentations, monitoring, and reporting of various funding opportunities. • Convening international leaders, researchers, and funders to set global MNC health priorities; strengthening partnerships and the evidence community through strategic communications and presentations; • Leading dissemination and implementation efforts, such as newsletters, social media, grand rounds and other large-scale convenings, and other innovative approaches, to translate evidence into practice and assess impact • Responsible for day-to-day operations and interfacing with the grants office to promote the fiscal health of the group. • Responsibilities include team management - Monitoring the performance of staff. Contributing to annual performance evaluations of staff. And Project Management: Ensuring that schedules, follow up and completion of research protocols progress as planned. Works with staff to resolve day-to-day problems and assisting in the execution of new IRB applications and processes annual reviews for the IRB committees, leads the development and documentation of project plans, timelines, and progress reports; data collection, tracking, and analysis; running staff meetings and programs; materials development including web and newsletters; and manuscripts preparation for submission to journals. • The PM will support the communication of the accomplishments of the team and initiatives. • This role requires strong management, organizational, interpersonal, and writing skills, critical thinking, effective problem-solving and multi-tasking abilities, and a creative, collaborative approach to advancing evidence-based healthcare and policy. Job Description: Essential Responsibilities (but not limited to): Serves as the administrative resource and liaison for the program, interacting with all levels of personnel, both internal and external. Is knowledgeable in all aspects of assigned research trials to be able to evaluate questions and problems. Ensures that all program policies and procedures are developed and up to date. Maintains daily correspondence (via email and phone) with all team members and external study/project sponsors in a professional and timely manner, archiving records of correspondence per NIH, FDA, and/or other applicable Federal, State, and local regulations. Develops program-specific performance measures to assess effectiveness and success of program components. Implements data collection processes and communicates performance through periodic reports to working and executive groups. Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.

Requirements

• Bachelor's degree required; Master's degree preferred.
• 3-5 years related work experience required, 0-1 years supervisory/management experience required.
• Experience in program and/or project development and implementation.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
• May produce complex documents, perform analysis and maintain databases.
• Written Communications: Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
• Oral Communications: Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
• Knowledge: Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
• Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.

Responsibilities

• Providing cross-cutting leadership for the team and project management support, including developing project plans, timelines, and progress reports; supporting data collection and analysis; running meetings and programs; developing web and newsletter content; assisting with manuscript preparation; and communicating team accomplishments
• Grant and funding development: working directly with leadership and provide critical support in proposal development, presentations, monitoring, and reporting of various funding opportunities.
• Convening international leaders, researchers, and funders to set global MNC health priorities; strengthening partnerships and the evidence community through strategic communications and presentations
• Leading dissemination and implementation efforts, such as newsletters, social media, grand rounds and other large-scale convenings, and other innovative approaches, to translate evidence into practice and assess impact
• Responsible for day-to-day operations and interfacing with the grants office to promote the fiscal health of the group.
• Responsibilities include team management - Monitoring the performance of staff. Contributing to annual performance evaluations of staff.
• Project Management: Ensuring that schedules, follow up and completion of research protocols progress as planned. Works with staff to resolve day-to-day problems and assisting in the execution of new IRB applications and processes annual reviews for the IRB committees, leads the development and documentation of project plans, timelines, and progress reports; data collection, tracking, and analysis; running staff meetings and programs; materials development including web and newsletters; and manuscripts preparation for submission to journals.
• The PM will support the communication of the accomplishments of the team and initiatives.
• Serves as the administrative resource and liaison for the program, interacting with all levels of personnel, both internal and external.
• Is knowledgeable in all aspects of assigned research trials to be able to evaluate questions and problems.
• Ensures that all program policies and procedures are developed and up to date.
• Maintains daily correspondence (via email and phone) with all team members and external study/project sponsors in a professional and timely manner, archiving records of correspondence per NIH, FDA, and/or other applicable Federal, State, and local regulations.
• Develops program-specific performance measures to assess effectiveness and success of program components.
• Implements data collection processes and communicates performance through periodic reports to working and executive groups.
• Has the authority to direct and support employees daily work activities.
• Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.

Benefits

• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
• More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.
• Equal Opportunity Employer/Veterans/Disabled
• At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees