Program Manager - Rebates & Incentives

Jetson•White Plains, NY

10h•$119,000 - $130,000•Remote

About The Position

We’re hiring a Program Manager to own the government/Utility rebates and incentive programs that help fuel Jetson’s competitiveness and market expansion. As we scale into 12+ new markets in 2026, this role ensures Jetson is approved, compliant, and optimized across every utility, state, and federal incentive program. You’ll lead our incentive strategy across existing and new markets, drive cross-functional alignment, and shape a rebate experience that is seamless for customers and scalable for the business. This role is central to Expansion, but deeply embedded with Product, Customer Success, Sales, and Operations.

Requirements

Bachelor’s degree in Business, Policy, Environmental Studies, or a related field.
5+ years in program management, operations, utilities/energy programs, government incentives, or similar roles.
Experience in compliance-heavy or regulated environments.
Strong analytical skills and ability to interpret program requirements and eligibility rules.
Proven ability to build scalable processes and documentation.
Excellent cross-functional communication with Product, Customer Success, and Operations teams.
Highly organized with strong attention to detail, able to manage multiple markets simultaneously.
Experience in a fast-paced, evolving startup environment.

Responsibilities

Own Jetson’s rebate and incentive strategy across all markets, including qualification, applications, renewals, compliance, and reporting.
Working in conjunction with our Market Expansion Team research and map utility, state, and federal incentives for proposed new markets; outlining requirements, risks, and playbook to launch in the marketManage optimization of submission and processing workflows supporting our Customer Success Team to ensure customers receive all eligible funds smoothly
Develop scalable SOPs for Sales and Customer Success to ensure accurate intake and rebate communication.
Build relationships across the network of Government, Vendors, Facilitators, and Technology providers in the rebate space in relevant markets.
Partner with Product to shape the digital experience and automation for rebate eligibility, onboarding, and documentation.
Support new product launches (e.g., heat pump water heaters, EV chargers) by managing applicable incentives and approvals.
Track program updates, compliance requirements, and regulatory changes across all markets, keeping all key stakeholders informed of coming changes
Build dashboards to monitor rebate performance, timelines, customer throughput, and financial impact.
Serve as Jetson’s subject matter expert on rebates, advising Expansion and Business Development strategy.
Continuously improve processes to increase speed, accuracy, and customer satisfaction.