Program Manager, Operations

Jobgether

10h • $70,000 - $85,000 • Remote

About The Position

This role offers an opportunity to lead high-impact initiatives across warehousing and fulfillment operations in a dynamic e-commerce environment. You will manage complex projects involving cross-functional teams, external vendors, and advanced automation solutions, ensuring timely delivery and operational excellence. The position emphasizes both strategic oversight and hands-on coordination, driving improvements across fulfillment centers and broader logistics networks. You will track project progress, monitor performance metrics, and identify opportunities for process enhancements. This role suits an analytical, detail-oriented professional who thrives in collaborative, fast-paced operations and enjoys turning operational challenges into measurable results. Monthly travel to on-site facilities is required to support hands-on project execution.

Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business, IT, or related fields.
• 3+ years of experience in program or project management.
• 3+ years of experience in warehouse or fulfillment operations, industrial automation, logistics, manufacturing, or large capital projects.
• Experience with operations or fulfillment technologies including Warehouse Management Systems (WMS) and advanced automation solutions.
• Familiarity with project management methodologies such as PMP or Agile.
• Strong analytical and problem-solving skills, with the ability to interpret data and develop actionable insights.
• Effective communication skills to coordinate cross-functional teams and liaise with vendors and stakeholders.
• Comfortable with occasional on-site travel to fulfillment centers and office locations.

Responsibilities

• Plan, coordinate, and oversee large-scale projects aimed at optimizing warehousing and fulfillment networks, including automation initiatives.
• Define project scope, objectives, success metrics, and establish timelines and resource requirements.
• Track progress against milestones, ensuring projects are delivered on time and within budget.
• Collaborate with internal teams (Operations, Supply Chain, IT, Finance, HR, etc.) to align project objectives and facilitate seamless execution.
• Manage relationships with external vendors and consultants, monitoring performance and deliverables.
• Analyze operational data to identify opportunities for process improvements and cost savings.
• Implement best practices in fulfillment and warehousing, leveraging industry insights to drive efficiency.
• Provide regular project updates to senior leadership, highlighting achievements, challenges, and risks.

Benefits

• Competitive base salary: $70,000 – $85,000 per year.
• Fully remote work with monthly travel to fulfillment centers as needed (company-covered travel).
• Comprehensive medical, dental, and vision insurance options.
• 401(k) plan with up to 4% company match.
• Paid vacation, sick leave, and holidays.
• Company-paid life insurance and long-term disability coverage.
• Professional development budget of $750 annually.
• Flexible Spending Account (FSA) and Employee Assistance Program (EAP).
• Monthly $25 meal credit, work-from-home stipend, and company rewards program.
• Supportive work culture emphasizing growth, ownership, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager