Program Manager Office of Culture and Inclusion
About The Position
HSS (Hospital for Special Surgery) is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report and a recipient of the Magnet Award for Nursing Excellence. It is described as an innovative, supportive, and inclusive environment, welcoming candidates at all career stages. The Program Manager for the Office of Culture and Inclusion (OCI) will be part of HSS's transformation across the enterprise, working with colleagues committed to the Mission. This full-time, day shift position involves supporting various initiatives related to diversity, equity, and inclusion, employee resource groups, culture assessment, supplier access, internal communications, and signature enterprise culture initiatives.
Responsibilities
- Track participation/completion data and support development/maintenance of educational resources and content.
- Provide operational support for Employee Resource Groups (ERGs), including governance documentation, calendars, program tracking tools, and event logistics aligned with institutional requirements.
- Facilitate communication between ERG leaders and OCI to support alignment with enterprise priorities.
- Support workforce engagement and culture assessment efforts; compile participation, engagement, and other program metrics into summary reports for leadership.
- Help evaluate program effectiveness and identify opportunities for continuous improvement; maintain data systems used to monitor trends.
- Support supplier access initiatives in collaboration with Supply Chain/procurement teams, including vendor databases, outreach coordination, and reporting.
- Partner with Marketing & Communications and Internal Communications to promote OCI initiatives via announcements, newsletters, and program updates; maintain internal webpages/shared resources as appropriate.
- Support enterprise culture initiatives such as Unity Week and heritage celebrations, including planning, logistics, and post-event synthesis.
- Serve as a responsive operational resource for staff and physician stakeholders navigating culture/inclusion-related programming, processes, and enterprise resources.
- Conduct ongoing scanning of best practices, trends, and emerging issues; recommend practical enhancements to strengthen impact and execution.
Benefits
- additional benefits consistent with the role
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
