Program Manager, Migrations

Relativity

14d • Hybrid

About The Position

The Program Manager, Migrations will lead and coordinate complex migration initiatives involving multiple internal and external stakeholders. This role requires strong program management expertise and a proven ability to orchestrate large-scale data migrations from legacy and competitive systems to modern SaaS, Cloud, and AI platforms. You’ll collaborate closely with Technical Account Managers, Engineering, and Product teams, as well as external partners and customers, to manage the planning, execution, and reporting of migration programs. This position demands both strategic oversight and hands-on leadership to drive execution through influence. The role reports to the VP, Account Services and can be based in Chicago or remote within the U.S.

Requirements

• 5–8 years of program or project management experience in complex technology or IT transformation programs, ideally involving data migrations to SaaS or cloud environments.
• Demonstrated ability to manage multi-stakeholder programs with technical and business complexity.
• Proven experience developing structured program plans, dashboards, and executive reports.
• Highly-developed communication skills — able to translate technical issues into business impact and vice versa.
• Ability to lead through influence and manage execution across diverse functional teams.
• Experience with Relativity Server, RelativityOne, or other eDiscovery / Legal Data Intelligence platforms.

Nice To Haves

• Background in large-scale data center or application migrations.
• Experience working in SaaS companies, legal technology, or unstructured data ecosystems.
• Familiarity with project management and collaboration tools (e.g., Asana, Jira, Smartsheet, Salesforce).
• Experience working in vendor–service provider–end customer models.

Responsibilities

• Lead Complex Migration Programs: Manage end-to-end coordination of multi-phase, high-impact data migration programs from a variety of environments — including Relativity Server, competitor SaaS platforms, and on-premise or legacy legal data systems.
• Program Governance & Stakeholder Alignment: Establish and maintain program governance, timelines, and deliverables, ensuring alignment across internal teams, customers, and partners.
• Strategic Planning & Reporting: Develop, maintain, and communicate detailed program plans, risk registers, and progress reports tailored for technical, business, and executive audiences.
• Cross-Functional Collaboration: Partner with Engineering, Product Management, Customer Success, and external vendors to resolve blockers, assess risks, and ensure data integrity throughout migration cycles.
• Executional Leadership: Lead through influence — driving accountability, surfacing challenges, and ensuring deliverables are met through proactive engagement and coordination.
• Continuous Improvement: Contribute to the evolution of Relativity’s migration frameworks, playbooks, and tools, leveraging lessons learned to improve efficiency, repeatability, and customer experience.
• Customer & Partner Engagement: Serve as a primary point of contact for program-level migration activities, ensuring stakeholders are informed, supported, and confident throughout the migration journey.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees