Program Manager - Market Builds

Vero Networks•Denver, CO

11d•$95,000 - $125,000•Remote

About The Position

The Program Manager - Market Builds, is responsible for owning the success of assigned FTTH market deployments from approval through construction and into operational readiness. This role serves as the single point of accountability for market execution, ensuring alignment across internal departments and external stakeholders to deliver projects on time, on budget, and with high quality. This individual operates at the center of each market, coordinating across engineering, construction, operations, finance, and go-to-market teams, while also managing relationships with municipalities, developers, and key partners. The Program Manager ensures that each market progresses efficiently through the full lifecycle - from initial approval and planning through build execution and successful launch.

Requirements

5+ years of experience in program management, project management, or market deployment roles
Experience managing complex, cross-functional infrastructure or network deployment projects (telecom, FTTH, utilities, or similar preferred)
Proven ability to own outcomes and drive execution across multiple stakeholders
Strong understanding of project lifecycle management, including planning, execution, and delivery
Experience coordinating with external stakeholders such as municipalities, developers, or regulatory bodies is preferred
Excellent communication, organization, and problem-solving skills

Responsibilities

Market Ownership & Lifecycle Management
Own end-to-end delivery of assigned markets, from approval and planning through construction and operational launch
Act as the single point of accountability for market success, ensuring readiness across all phases of the lifecycle
Develop and manage integrated market plans, including timelines, dependencies, risks, and milestones
Ensure smooth transition from concept → design → permitting → construction → operations
Cross-Functional Coordination
Lead coordination across engineering, OSP construction, operations, finance, sales, and customer experience teams
Partner closely with OSP PMs and Construction Managers to ensure execution aligns with overall market strategy and timelines
Facilitate alignment between corporate/shared services and in-market execution teams
Drive clarity around roles, responsibilities, and deliverables across all stakeholders
External Stakeholder Management
Serve as a key point of contact for municipalities, developers, utilities, and community stakeholders
Support management of permitting processes, ROW coordination, and local approvals
Ensure consistent, proactive communication with external partners to mitigate risks and remove blockers
Execution Oversight & Risk Management
Monitor market performance against schedule, budget, and key milestones
Identify risks early and lead mitigation strategies across teams
Escalate issues appropriately and drive resolution with urgency and accountability
Ensure construction and deployment activities are aligned with defined standards and expectations
Market Readiness & Launch
Coordinate cross-functional efforts to ensure operational readiness for market launch, including:
Network readiness
Installation and service processes
Customer support alignment
Go-to-market execution
Partner with sales and marketing to ensure successful market activation and ramp-up
Reporting, Communication & Continuous Improvement
Provide clear, concise updates on market status, risks, and performance to leadership
Establish consistent communication cadence across stakeholders
Identify opportunities to improve processes, tools, and coordination models across markets
Contribute to the development of scalable playbooks and best practices for future builds