Program Manager – LA28 Partnership

CDW

2d•Hybrid

About The Position

This Program Manager will be the driving force behind CDW’s internal coordination to ensure our partnership with LA28 is a success. The role focuses on aligning teams, managing deliverables, and fostering collaboration across the entire program to meet strategic objectives. The Program Manager independently manages projects or serves as a Project Manager within a broader program, ensuring all internal stakeholders are engaged and working toward shared goals. Responsibilities include overseeing every aspect of CDW’s deliverables—from planning through execution—while partnering closely with sales, PPM, marketing, finance, and co-worker success. This individual will coordinate efforts across CDW and with third-party vendors to ensure seamless execution. These initiatives are high-visibility and often involve complex, emerging technologies that require precision and adaptability. This position frequently leads mixed teams across multiple practice areas and service lines, managing intricate dependencies and timelines. The Program Manager also provides leadership to Project Managers within the program, ensuring alignment and accountability. As an advocate for the LA28 partnership, this individual drives results, makes critical decisions, and builds strong relationships across CDW to deliver on our commitments. Success in this role means ensuring every internal component of the program operates seamlessly to support this high-profile partnership.

Requirements

Bachelor degree in business or computer related field or equivalent experience
9 or more years of experience in delivering quality Infrastructure Project Management
Five or more years of experience in leading significant Microsoft or Advanced Technology projects across all solution areas
Significant success leading projects with enterprise or strategic customers that may encompass several technologies
Suggest and initiate new processes to improve best practices within the Project Management team
Demonstrated ability take accountability for projects and their results, be fiscally responsible and lead teams to meet project success factors
Working knowledge of one or more formal project management methodologies proficiency with tools such as Microsoft Project/Office
Ability to leverage business acumen, political savvy, relevant personal and CDW experience, perseverance and communication skills to build credibility
Excellent written, presentation, and verbal communication skills. Adjusts communication based on complex political landscape.
Ability to assimilate information from across all projects in the program and distills the information for the appropriate stakeholder
Ability to work weekends and/or off hours as necessary to meet clients' needs
Ability and willingness to travel up to 50% or as needed to other CDW locations, meetings and client sites
Ability to understand, remember, and apply oral and/or written instructions or other information
Ability to organize thoughts and ideas into understandable terminology
Ability to multi-task, organize and prioritize
Work a hybrid schedule in Los Angeles office

Nice To Haves

Preferred certification of PgMP, and PMP
Understands ITIL Framework

Responsibilities

Program Management Methodology Alignment: Ensure internal processes and standards are consistently applied across the program.
Financial Oversight: Track program budgets, consolidate financial data for leadership, and analyze budget-to-actual variances. Recommend adjustments and mitigate financial risks. Monitor margins and ensure alignment with CDW’s financial targets.
Scope & Change Management: Validate program scope and estimates. Assess the impact of changes and develop strategies to minimize risk and maintain alignment with objectives.
Strategic Alignment: Continuously align program scope with CDW’s business goals. Recommend modifications to enhance effectiveness and achieve strategic outcomes.
Risk Management: Identify risks within CDW’s internal landscape, assess their impact, and implement mitigation plans. Communicate risks and strategies to internal stakeholders.
Dependency Management: Coordinate dependencies across all program work streams.
Resource Planning: Proactively manage internal resource allocation, optimize schedules, and resolve constraints to minimize program impact.
Communication Planning: Develop and own the program communication plan, consolidating updates from all work streams for internal stakeholders.
Take full accountability for program outcomes and fiscal responsibility to CDW.
Build trust through strong relationships with internal stakeholders and leadership.
Navigate complex situations with diplomacy and professionalism.
Champion continuous improvement by defining best practices, developing standards, and creating training for program-related processes.
Synthesize information across work streams and deliver clear, actionable updates to internal stakeholders.
Lead and facilitate effective meetings—both live and virtual—ensuring focus, clarity, and timely follow-up.
Adapt communication style to audience needs and organizational dynamics.
Develop strategies and content for internal presentations and craft strategic messaging.
Use organizational awareness and multiple communication channels to deliver key messages effectively.