Program Manager - JSOM Undergrad Student Services

University of Texas at Dallas•Richardson, TX

54d•Onsite

About The Position

The Program Manager supports undergraduate students in the Jindal School of Management (JSOM), with a primary focus on first-year experiences, retention, and overall student success. This role leads programs, communications, and initiatives that help students transition into JSOM, remain engaged, and progress toward graduation. The position advances JSOM's mission to engage, support, and retain students through meaningful experiences and proactive student success initiatives.

Requirements

Bachelor's degree
Three to five years experience in a field relevant to the program
Any equivalent combination of education and experience

Nice To Haves

Strong organizational, communication, and relationship-building skills.
Master's degree in education, higher education administration, student affairs, or related field.
2-3 years of experience in higher education, student engagement, or related areas.
Experience with first-year experience programs, retention initiatives, or student success programs.
Familiarity with digital communication tools, social media management, and analytics.

Responsibilities

Serve as a key contact for students regarding academic standing, general advising, and campus resources.
Identify and help remove barriers to student success through outreach and proactive communication.
Lead retention efforts and provide regular data and reporting.
Coordinate first-year experience initiatives for new FTIC and transfer students.
Assist the Associate Director with First Year topics for the Professional Development course.
Develop and lead first year initiatives and experiences for new FTIC and transfer students.
Oversee communication strategy for Undergraduate Student Services, including newsletters, flyers, and website updates.
Supervise a social media student worker, managing strategy, content calendars, and engagement analytics.
Maintain updates for event calendars, including the Comet Calendar and Events Wall.
Manage operations of the Comet Closet.
Provide appropriate oversight and approvals for student initiatives.
Support planning and execution of Summer Camps and the Summer Symposium.
Assist with planning and execution of all Undergraduate Student Services events.

Benefits

Competitive Salary
Tuition Benefits
Internal Training
Medical insurance - including 100% paid employee medical coverage for full-time employees
Dental Insurance
Vision Insurance
Long and short-term disability
Retirement Plan Options
Paid time off
Paid Holidays
All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.