Program Manager III

Centene Corporation•Town of Amherst, NY

1d•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: The Program Manager will be responsible for coordinating enterprise responses to regulatory inquiries, examinations, and requests for information from regulators and other external stakeholders. Serves as the central point of coordination across operational, risk, compliance, and business functions to ensure timely, accurate, and consistent responses. Organizes and manages multiple concurrent information requests, facilitates document collection and validation, and ensures responses align with regulatory expectations, internal policies, and governance standards. There will be approximately 15% of travel for in-person and/or department meetings to our Fidelis offices in either Buffalo, Long Island City, Syracuse, Latham. Applicants for this job have the flexibility to work remote from home anywhere in the United States. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT. Works closely with Compliance, Legal, Risk Management, and business leaders to track requests, manage deadlines, and maintain clear communication with internal stakeholders. Establishes and maintains processes and tools to support regulatory response. Identify opportunities to increase efficiency, improve service levels and to ensure regulatory compliance through enhanced operations. Develop strategies to realize improvement opportunities, and ensure organizational prioritization and resource alignment. Manage multiple projects through full project life cycle process including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment and closure. Utilize corporate and industry standard project management tools and techniques to effectively manage projects. Maintain detailed project documentation as needed including action items, issues lists and risk mitigation plans. Provide leadership and effectively communicate project status to all stakeholders, including executive summaries and presentations. Negotiate with project stakeholders to identify and secure resources, resolve issues, and mitigate risks. Lead cross-functional meetings with various functional areas to meet overall stakeholder expectations and company’s objectives. Provide functional and technical knowledge regarding overall program requirements and operations.

Requirements

Bachelor’s degree in Business Administration, Healthcare Administration, related field, or equivalent experience.
5+ years project implementation, product or program management experience.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Nice To Haves

Master’s degree preferred.
Managed care or prescription benefit management experience preferred.

Responsibilities

Coordinating enterprise responses to regulatory inquiries, examinations, and requests for information from regulators and other external stakeholders.
Serving as the central point of coordination across operational, risk, compliance, and business functions to ensure timely, accurate, and consistent responses.
Organizing and managing multiple concurrent information requests, facilitates document collection and validation, and ensures responses align with regulatory expectations, internal policies, and governance standards.
Working closely with Compliance, Legal, Risk Management, and business leaders to track requests, manage deadlines, and maintain clear communication with internal stakeholders.
Establishing and maintaining processes and tools to support regulatory response.
Identifying opportunities to increase efficiency, improve service levels and to ensure regulatory compliance through enhanced operations.
Developing strategies to realize improvement opportunities, and ensure organizational prioritization and resource alignment.
Managing multiple projects through full project life cycle process including requirements gathering, creation of project plans and schedules, obtaining and managing resources, managing budget, and facilitating project execution, deployment and closure.
Utilizing corporate and industry standard project management tools and techniques to effectively manage projects.
Maintaining detailed project documentation as needed including action items, issues lists and risk mitigation plans.
Providing leadership and effectively communicate project status to all stakeholders, including executive summaries and presentations.
Negotiating with project stakeholders to identify and secure resources, resolve issues, and mitigate risks.
Leading cross-functional meetings with various functional areas to meet overall stakeholder expectations and company’s objectives.
Providing functional and technical knowledge regarding overall program requirements and operations.