Lead cross-functional initiatives to drive growth in one of the underpenetrated segments for FBA and to partner with Science, Ops, Business and Finance to drive reduction in cost to serve Customers. Drive operational excellence across inbound and capacity projects and find opportunities to grow, scale, and improve existing FBA programs, launch new products, and successfully measure outcomes. Drive alignment with senior leaders and key cross-functional partners. Identify automation opportunities to scale SX services and tools – design processes and procedures that scale with the business’ growth in volume, complexity across Established and Emerging Marketplaces. Set delivery/completion dates of program milestones and establish a regular review cadence to report on the state and impact of your initiatives according to established goals. Utilize metrics to deep-dive into issues and uncover business-driving trends and patterns. Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives. Partner closely with other program/product managers, category teams, operations associates, and tech leads to deliver on your roadmap.
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Job Type
Full-time
Career Level
Manager