Program Manager II

Cleveland Clinic

1d • Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Program Manager II Location Cleveland Facility Cleveland Clinic Main Campus Department EI Graduate Medical Education-Research Innov and Educ Job Code T24505 Shift Days Schedule 9:00am-5:00pm Job Summary Manages implementation and maintenance of designated programs. Plans, develops and maintains systems and procedures. Liaison between department and outside communities. Serves as a coach and mentor for other positions in the department. Participates in budgetary process. Job Details Responsibilities: Develops, implements, manages and maintains operational systems and activities. Serves as a liaison with all levels of the organization and outside community. Manages multiple priorities and projects with competing deadlines. Allocates time to meet completion requirements. Serves as a coach and mentor for other positions in the department. Reviews and monitors adherence to Human Resources policies and corporate compliance procedures. Other duties as assigned. Education: Bachelor's degree in Business Administration, Healthcare Administration or related field. Associate’s degree and five years of experience may substitute the Bachelors degree requirement. Master’s degree and two year of experience may substitute for one year of experience. Certifications: May be required for specific positions as per policy or regulation. Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to take appropriate action in a stressful environment. Demonstrated team, leadership, organizational and problem solving abilities. Work Experience: Three years of experience in project management, data analysis and systems training. Data analysis experience in a healthcare setting preferred.. Physical Requirements: Ability to perform work in a stationary position for extended periods Ability to operate a computer and other office equipment Ability to communicate and exchange accurate information Ability to travel throughout the hospital system Personal Protective Equipment: Follows Standard Precautions using personal protective equipment as required for procedures. The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. Please review the Equal Employment Opportunity poster. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future. What began in Cleveland in 1921 has grown to include locations throughout, the U.S. and even other countries. For you, that means more opportunities to learn, grow and serve patients — while finding caring, thriving communities both at work and at home. Cleveland Clinic is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. Headquartered in Cleveland, Ohio, it was founded in 1921 by four renowned physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Cleveland Clinic has pioneered many medical breakthroughs, including coronary artery bypass surgery and the first face transplant in the United States. U.S. News & World Report consistently names Cleveland Clinic as one of the nation’s best hospitals in its annual “America’s Best Hospitals” survey. Among Cleveland Clinic’s 70,800 employees worldwide represent 140 medical specialties and subspecialties. Cleveland Clinic is a 6,500-bed health system that includes a 173-acre main campus near downtown Cleveland, 19 hospitals, more than 220 outpatient facilities, and locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and London, England.

Requirements

• Bachelor's degree in Business Administration, Healthcare Administration or related field.
• Associate’s degree and five years of experience may substitute the Bachelors degree requirement.
• Master’s degree and two year of experience may substitute for one year of experience.
• May be required for specific positions as per policy or regulation.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to take appropriate action in a stressful environment.
• Demonstrated team, leadership, organizational and problem solving abilities.
• Three years of experience in project management, data analysis and systems training.
• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system
• Follows Standard Precautions using personal protective equipment as required for procedures.

Nice To Haves

• Data analysis experience in a healthcare setting preferred.

Responsibilities

• Develops, implements, manages and maintains operational systems and activities.
• Serves as a liaison with all levels of the organization and outside community.
• Manages multiple priorities and projects with competing deadlines.
• Allocates time to meet completion requirements.
• Serves as a coach and mentor for other positions in the department.
• Reviews and monitors adherence to Human Resources policies and corporate compliance procedures.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level