Program Manager II, Record Label Licensing , Record Label Licensing

Amazon • New York, NY

17d

About The Position

Amazon Music is an immersive audio entertainment service that connects fans, artists, and creators through music, podcasts, and culture. Amazon Music brings fans closer to what they love, with curated and personalized playlists, artist livestreams, artist merch, and Amazon Exclusive podcasts. Prime members get access to over 100 million songs in shuffle mode, All-Access playlists, plus the largest catalog of top ad-free podcasts, included with their membership. Customers can upgrade to Amazon Music Unlimited for full, on-demand access to 100 million songs in HD and a growing catalog of Ultra HD and Spatial audio. Anyone can listen to Amazon Music by downloading the free Amazon Music app, or wherever they listen to music including Alexa-enabled devices. Learn more at https://www.amazon.com/music.

As a Program Manager overseeing record label and strategic partnership licensing operations, you will play a pivotal role in orchestrating complex, cross-functional programs that are critical to Amazon's digital music licensing accuracy and efficiencies. This challenging position requires a unique blend of strategic thinking, operational expertise, and interpersonal finesse. You will be the cornerstone connecting various teams, vendors and labels, ensuring seamless rights management and reporting, efficient licensing process implementation, and strong label relationships. Your ability to navigate ambiguity, drive data-informed decisions, and influence diverse stakeholders will be crucial in optimizing our operational performance. This role offers an exciting opportunity to make a significant impact on Amazon's music licensing success, requiring you to balance tactical execution with strategic vision while adapting to the ever-evolving landscape of digital music rights.

Requirements

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience building processes, project management, and schedules

Responsibilities

• Own and manage cross-functional programs across rights management, licensing team support and provider service programs, driving execution from inception to completion.
• Define program strategy, set objectives, and establish clear measurable success criteria. Drive timely decisions and delivery to meet deadlines and program goals.
• Serve as the key point of contact between the Record Label Licensing team and partner teams (e.g., Catalog, Royalties, Legal). Build and manage productive relationships with stakeholders at all levels.
• Be the expert on Amazon organizational and AI tools to identify opportunities and drive improvements in licensing efficiency and operational performance.
• Collaborate with tech teams or stakeholder project managers to influence roadmaps, make recommendations on system/feature improvements, and drive prioritization of technical requirements.
• Negotiate effectively with stakeholders on operational expectations, resource allocation, best practices, and compliance issues to meet business objectives.
• Manage and apply operational tactics to remove roadblocks, handle exceptions, and improve efficiencies across the record label licensing team’s outputs.
• Drive and manage the implementation of new initiatives related to territory expansion, new label on/off-boardings, strategic partnership processes, new terms reporting and handovers, label relations collaborations, product launches, and business models.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed