Program Manager – GI Research Operations

Mayo Clinic•Rochester, MN

13h

About The Position

The Program Manager will oversee the Research Center or Program which serves as the research administrative base for several multicenter clinical trial/research groups with national/international participation. The Program Manager provides leadership, management, and direction, and is responsible for the operation of multiple large and complex units/programs within the designated Research Center or Program. Manages unit staffing and performance management; coordinates resources and workload to achieve objectives and strategies. Works with Scientific and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements. Manages partnerships with affiliated national/international consortium or program members. Provides consultative expertise regarding policy and/or regulatory questions to investigators and support staff. Independently leads problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives. Interacts with sponsors, including pharmaceutical companies, federal (e.g., National Institutes of Health, Department of Defense) and others. Continually evaluates work unit processes and procedures for effectiveness and efficiency and implements quality improvement efforts. Participates in grant renewal processes. Facilitates department meetings, maintains active role on administrative and executive committees, task forces and acts as a "change agent" for the unit(s). Acts as a mentor for the supervisors and staff within the unit(s). Initiates and maintains positive working relationships with internal (e.g., IRB, Compliance Office, other CRO Units, MCA, MCF, etc.) and external customers (e.g., FDA, NCI, OHRP, etc.). Directs and controls the activities of large/mega/major/complex/business critical research programs having overall responsibility for planning, budgeting, implementing, and maintaining costs, methods, and employees. Accountable for the achievement of program goals, objectives, budget, and timelines. Determines and establishes organizational structures and supervisory relationships, subject to leadership approval. Manages multiple and/or high complex programs and deals with many investigators both within and outside of Mayo Clinic and internationally. Develops program strategy, program planning, implementation plan, and program metrics. Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all responsible programs. Decisions would affect the financial, employee, or public relations posture of Mayo or the research center.

Requirements

Note: Visa sponsorship is not available for this position, which includes F1 OPT STEM. Must be a U.S. citizen, permanent resident, refugee or asylee.
Bachelor’s degree in management, business administration, health care administration, or related field with a minimum of six years of related experience; OR master’s degree in management, business administration, health care administration, or related field with a minimum of two years management or related experience required.
Working knowledge of clinical trials, research programs, data management, computer/related systems are required.
Must have demonstrated competencies in strategic and systems thinking, business acumen, decision making, leading people, change management, global thinking, influence without authority, communication, conflict resolution, process, and systems change and operations.
Demonstrated project management and knowledge of continuous improvement methods.
Must have the ability to independently manage a varied workload of projects and assignments with multiple priorities in a rapidly changing environment.
Will need to take initiative to develop and implement innovative solutions to issues with significant financial and operational impact to the work unit.
Working knowledge and understanding of finance, budgeting, planning and human resource development is essential.
Must have strong interpersonal skills with demonstrated effectiveness in management and group dynamics, including team problem solving skills.
Excellent written and verbal communication skills, including presentation skills are required.

Nice To Haves

SoCRA or ACRP certification preferred.

Responsibilities

oversee the Research Center or Program which serves as the research administrative base for several multicenter clinical trial/research groups with national/international participation
provides leadership, management, and direction, and is responsible for the operation of multiple large and complex units/programs within the designated Research Center or Program
Manages unit staffing and performance management
coordinates resources and workload to achieve objectives and strategies
Works with Scientific and Administrative leadership in development of strategic plans, budgets (work unit and programmatic) and process improvements
Manages partnerships with affiliated national/international consortium or program members
Provides consultative expertise regarding policy and/or regulatory questions to investigators and support staff
Independently leads problem-solving and decision-making activities, within the program scope and change management process assessing risks and actions to accomplish program objectives
Interacts with sponsors, including pharmaceutical companies, federal (e.g., National Institutes of Health, Department of Defense) and others
Continually evaluates work unit processes and procedures for effectiveness and efficiency and implements quality improvement efforts
Participates in grant renewal processes
Facilitates department meetings, maintains active role on administrative and executive committees, task forces and acts as a "change agent" for the unit(s)
Acts as a mentor for the supervisors and staff within the unit(s)
Initiates and maintains positive working relationships with internal (e.g., IRB, Compliance Office, other CRO Units, MCA, MCF, etc.) and external customers (e.g., FDA, NCI, OHRP, etc.)
Directs and controls the activities of large/mega/major/complex/business critical research programs having overall responsibility for planning, budgeting, implementing, and maintaining costs, methods, and employees
Accountable for the achievement of program goals, objectives, budget, and timelines
Determines and establishes organizational structures and supervisory relationships, subject to leadership approval
Manages multiple and/or high complex programs and deals with many investigators both within and outside of Mayo Clinic and internationally
Develops program strategy, program planning, implementation plan, and program metrics
Ensures high quality and minimum program costs by implementing and maintaining a quality management program across all responsible programs