Program Manager for Graduate Programs

Stevens Institute of Technology•Hoboken, NJ

32d•Hybrid

About The Position

The School of Business at Stevens Institute of Technology invites applications for a position of Program Manager for Graduate Programs. The position is available immediately and applications will be accepted until the position is filled. This position is a full-time, fixed-term position for 10 months with benefits. The Program Manager will support the growth and operations of the graduate programs along with Graduate Certificates and Executive Education programs. Responsibilities will include student outreach, recruitment and yielding; management and execution of the annual calendar of activities and events, and direct student support with study plans, and professional career counseling.

Requirements

Candidate must hold a Bachelor's Degree and a minimum of five years of experience.
Candidate must have previous experience in higher education with an equivalent role and responsibilities.
Demonstrate excellent verbal and written communication skills, reporting skills, organization, time management, and experience in organizing travel logistics.
Ability to self-organize an office and delegate tasks as appropriate to support staff.
Ability to prioritize among multiple stakeholders and concurrent requests.
Knowledge of MS Word, Excel and PowerPoint required.

Nice To Haves

Experience in an academic environment is a plus.
Experience in using Workday and Salesforce.com is a plus.

Responsibilities

Assist the Area Chair and Program Directors on initiatives that increase graduate enrollments from domestic and international students.
Facilitate graduate open house events in collaboration with the Office of Graduate Admissions promoting recruitment, new programs and initiatives, both virtual through webinars and in-person.
Implement initiatives that promote the Accelerated Master's Program (AMP).
Drive yield management of prospective graduate students through email campaigns, participation in Webinars and direct phone calls to prospective students.
Manage the prospective and incoming student calling campaign, working alongside Admissions team to track and archive progress
Own and execute on all student-facing communications, including semesterly newsletters
Regularly update and optimize student-facing materials to facilitate easy registration and address ongoing student needs, including Course Lists, resource guides, and FAQ email templates
Coordinate and execute the annual calendar of events including boot camps, executive educational conferences, roundtables, workshops, alumni events, club activities, and Board of Advisors meetings. Independently prepare events including the agenda, schedule rooms, order catering, etc. and ensure successful execution.
Collaborate with the School's Center for Student Success (CSS) on advising-related issues, such as Study Plans for incoming students, transfer credits, program changes, and the monitoring of student academic performance.
Administer the Graduate Program Office, such as training and supervising of Graduate Assistants, generating course schedules and tracking course changes, and tracking student information to be populated on Workday Student. Review and signoff on Graduate Assistant and other student worker weekly timecards.
Collaborate with School's office of Corporate Outreach and Professional Advancement (COPA) to support students with career counseling, coaching on CV preparation, networking, professional skill development, etc.